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sap cs module

hii sap mentors,

i am pm consultant but i have given cs module related support project.

can any body please provide me the whole process and configuration process so that i can go through it and i will have a basic knowledge.

Regards,

sameer

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  • Posted on Dec 09, 2015 at 10:40 AM

    Hi Sameer,

    If you have IDES server, do execute below scenarios

    Customer Service (CS) - SAP Library

    For Configuration guide refer below

    http://help.sap.com/bp_bl604/BBLibrary/Documentation/215_BB_ConfigGuide_EN_DE.doc

    If you have done configuration in PM, it will be easy to configure CS, almost 80% of the configuration are similar.

    These links will help you to work with remaining.

    Regards

    Terence

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