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author's profile photo Former Member
Former Member

Credit memo will not pull in to offset against debit memos

Hi,

I am trying to run an Automatic Payment Program wherein the credit memo in the proposal should pull in to the F110 along with two invoices, so that the amounts offset and we can redeem this money. However, the credit comes up as blocked. It is not blocked in FBL1N, and we cannot determine why it won't pull in.


Any suggestions will be helpful.


Thanks,

Nimitt

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 10, 2015 at 10:02 AM

    Hi Nimitt,

    Can you please let me know how this credit memo was posted? Is there a payment block in this credit memo? Can you send me screenshot of the credit memo document showing the payment block field and also please ensure that you have enabled complete log in F110 i.e. Option 1, 2 and 4 in Additional log tab when running f110 proposal run and if possible send me the proposal log details which would help to analyse this better.Thanks.

    Kind Regards

    Soumya Rao

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  • Posted on Dec 10, 2015 at 10:22 AM

    Hi Nimitt,

    1. Check the log of the proposal, whether these 2 documents are selected in some other proposal run?

    2. If you have maintained any payment terms, then check the due date of them.

    Regards,

    Mukthar

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