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Former Member

install sap bi 4.1 sp5 faills

Hello,

I have installed SAP BI4.1 SP 5 in QUA,PPD, PRD and its works fine I am trying to install a new dev environment but it fails when I access to CMC I don't have all application ( non promotion manager, non version manager...). and when I access to preference It's disabled.

Any suggestion

Thanks

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  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Dec 08, 2015 at 02:07 PM

    HI ,

    The issue that you are getting is due to the improper installation of the product :

    Please follow below steps and it should resolve the issue. :

    • Take the fresh machine.

    • Installed the MFC update as it is mandatory to install to avoid side by side error using KBA 1902990 - The application has failed to start because its side-by-side configuration is incorrect (SideBySide Error Master) and installed the MFC update.

    • Made the changes using the KBA : 1952120 - SAP BusinessObjects (XI 3.1 and BI 4.0) Installation pre-requisites.

    Please ensure you are doing the changes mentioned in the KBA and then install .

    As this is a fresh installation we are giving this option or you can also recreate the Database and first check whether its a Db issue or Installation issue.

    Please let me know which option you wanted (Database reset / Fresh Install ).

    Regards,

    Mahak

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  • Posted on Dec 07, 2015 at 04:13 PM

    Some things to check for:

    • Go to Server in CMC and make sure all Server are running
    • Go to settings to validate the CMS is proper running status
    • Go to Task Manager of the BI Platform server to confirm all service running
    • Check the Windows Event View log files to confirm NO error's during install

    Regards,

    Ajay

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  • Posted on Dec 08, 2015 at 06:05 AM

    There are many thing missing in CMC as per the screen short:-

    Universe

    Connection

    User Attribute Management

    Multitenancy

    Monitoring

    Visual Diffrence

    Cryptographic key

    If possible try repair install.

    Best suggestion fresh install with new setup files.

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