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ESRI Map not loading on sap work manager 6.2 demo app on windows

Hi Experts,

I have installed the sap work manager 6.2 demo client on panasonic toughbook which has windows 8.

When i navigate to the Locations Tab, i see that the ESRI map is not loaded. Any reasons why?

One important point to note - a standalone ESRI Client is already installed on the same toughbook.Would this cause an issue ?

Thanks and Regards,

Shanthi

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3 Answers

  • Best Answer
    Posted on Dec 11, 2015 at 03:44 PM

    Prashanthi,

    Can you try Work Manager 6.3 demo app? We want to gauge if the demo apps has it (ESRI) enabled or not (Check ConfigPanel). Check the landing page above again. Quick Guide - Checklist to set ESRI in SAP Work Manager 6.1.X (WPF client).

    Hopefully somebody in the demo team can reply to this question.

    Regards,

    SAP Mobile Support Team

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  • Posted on Dec 09, 2015 at 04:00 AM

    Prashanthi,

    Please be sure to update this thread with your results we found offline.

    --Bill

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  • Posted on Dec 09, 2015 at 10:15 PM

    Prashanti,

    Please confirmed that you have reviewed and followed most of our statements here.

    Quick Guide - Checklist to set ESRI in SAP Work Manager 6.1.X (WPF client and iOS client)

    Most of the techniques listed there are what is known within the community.

    Also check: SAP note 2195063

    Since our released of the ESRI for Work Manager the only thing that may have changed is the information about Windows 8. As a test, you may try your same setup in Windows 7 just to see if it is Windows 8 related.

    Thanks for using the SAP for Mobile for asking our SAP community on what they know and hopefully the answers to your issue will surface soon.

    Best Regards,

    Mark Pe
    SAP Platinum Support Engineer

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