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Document Upload Error in Equipment

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Hello Experts,

We are working on SAP Work Manager 6.2. Document Upload is working fine for Order and Notification.

But when I am Uploading document from Equipment and transmit that time it showing below error:-

Logging user into server

Logged in

Sending client info

Sending time info...

Receiving time info...

Sending Document Link Add For Equipment...

com.syclo.agentry.BusinessLogicException: AttachmentCaptureSteplet - File extension txt not allowed for workstation application ACD

But I am not getting above error for Notification and Order while uploading document from Agentry.

what is missing for equipment??

Thanks & Regards,

Ashish Sarode

equip.PNG (63.6 kB)
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  • author's profile photo Former Member
    Former Member
    Posted on Dec 04, 2015 at 09:31 PM

    I'll start by explaining the wording of this error message:

    I figure the ACD workstation application here is AutoCAD. Assuming that's the case here, below is what the error means.

    From the error in the document: "com.syclo.agentry.BusinessLogicException: AttachmentCaptureSteplet - File extension txt not allowed for workstation application ACD"

    It seems you're attaching a wrong file type for the workstation application. The ACD workstation application should be for AutoCAD and will not be able to accept a text file with extension .txt

    Please check with an Autocad document if that works.

    Also please look through the link below:

    for the section to manage the file format extensions.

    > Go to transaction SPRO, Cross-Application Components -> Document Management -> General Data -> Define Workstation Application

    > For each workstation application, make sure proper file extensions are maintained to upload/download files from the mobile client to/from the backend

    > You will need to for maintain this file extension information

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