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author's profile photo Former Member
Former Member

CRM and MS Office documents

Hi.

Totally green here and wondering what offering SAP CRM has in regards to Microsoft documents.

Are they stored in the SAP CRM system (inclusive)?

Or does SAP CRM require a third party document management system (link to an external system)?

Thanks,

KGM

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    author's profile photo Former Member
    Former Member
    Posted on Dec 10, 2015 at 07:13 PM

    Are you referring to the attachment assignment blocks that are available in many UI views?

    They can be stored on the same CRM server or a content repository server, usually owned by basis. The user would not be able to tell any difference in the UI.

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