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How sales quote request ERP price while it is Prospect?

Hi All,

In the C4C customer replication integration scenario, since we can block the prospect being replicated to ERP from C4C. However, in this case, what if customer want to request external pricing in Quote with this prospect?

Does any body have any idea for this?




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  • Best Answer
    Posted on Dec 03, 2015 at 10:21 AM

    Hi Qiang,

    If you want to request external pricing you need to have the prospect/customer in ERP. The pricing call executes a simulation of the quote/order in ERP and to receive the correct pricing a customer master must be set-up in ERP.



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  • Posted on Dec 03, 2015 at 10:43 AM

    Hi Qiang,

    Does this also depend on your pricing procedure access sequence in SD? Do you have a sequence purely for sales org/material, without the customer?

    I've not tried if that works in the integration, in theory it should. There's also the inbound pricing exit in ECC which could be used


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    • Former Member Kevin Alcock

      Hi Kevin,

      Yes, the key is that the Prospect won't be replicated to ERP, therefore we want to use the dummy customer in ERP.

      Infact, no differ to the current sales area/material price. Need PI expert to confirm whether the workaround can achieve this.

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