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READ RFC not suitable for SAP (CQC)

Hello,

on new SolMan 7.2 SPS03, I’m trying to generate EWA report for an ABAP system, but getting following error (see last screenshot):

1 . Red - READ RFC SM_PS8CLNT000_READ not suitable for SAP (CQC) Going Live Support for PS8~ABAP-0020246392-850088564
Message No. DSWP_SD502
Diagnosis
As described in SAP Note 1149742, to deliver an SAP (CQC) Going Live Support Service, the READ RFC must point to the client which is in the focus of the service. A READ RFC to client 000 cannot be used for this service.


SAP note 1149742 isn’t providing any relevant information (as well as 2279606). I’m not aware of setting explicitly client nor RFC SM_PS8CLNT000_READ for SAP (CQC) Going Live Support, during Managed system configuration. I’m not able to find any suitable solution or place where to set suitable client or RFC for SAP (CQC) Going Live Support.

Steps how to reproduce error (see attached screenshots):

Transaction sm_workcenter
“SAP EarlyWatch Alerts Reports” in SAP engagement and Services…
“Service Delivery Readiness”
“Managed System Alerts”


Please advise.

Thank you in advance.

sm-work-01.jpg (98.4 kB)
sm-work-02.jpg (52.2 kB)
sm-work-03.jpg (71.7 kB)
sm-work-04.jpg (78.8 kB)
sm-work-05.jpg (158.3 kB)
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5 Answers

  • Best Answer
    Feb 06, 2017 at 06:53 AM

    Hi Patrick

    I doubt this specific error is causing your EWA to malfunction.

    In terms of authorization of those RFC users, you should take into account following SAP note (and update the authorization of those technical users used in RFC destination):

    2257213 - Authorizations for RFC users as of SAP Solution Manager 7.2 SP02

    Those checks are more generic and if you're not planning on getting a SAP CQC service delivered, I wouldn't bother to look into this further. Most likely it's authorization related though so if it doesn't get fixed by applying the above SAP note (manual actions!) you should try to trace the authorization using transaction ST01 to check what's missing on the managed SAP system side.

    Your EWA not being generated can have a different cause though. Did you run through Earlywatch Alert configuration steps in transaction SOLMAN_SETUP for that system? Transaction SDCCN should also be active on that managed SAP system, maintained properly so it points to SolMan in the RFC settings in the configuration in that transaction and the necessary tasks need to run in there as well to generate and send data to SolMan which can then process it.

    Best regards

    Tom

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    Former Member
    Oct 24, 2017 at 03:29 PM

    Dear Patrick, Have you solved te issue with error "...not suitable for SAP (CQC) Going Live Support..."?

    It will be great if you will write a solution for this case.

    BR Adrian

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    Former Member
    Jan 30 at 01:24 PM

    Hello,

    has anyone solve this Issue and can provide a solution?

    My Solution Manager System Shows the same "error" for one System. I do not understand why it tries to use SM_SIDCLNT000_READ RFC Connection, Read-Connection to Client 001 is also available. So I do not see any authorization Issue, but the check seems to have a Problem...

    Best regards

    Steffen

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    Former Member
    Mar 20 at 06:46 AM

    Hello Expert,

    i have same issue READ RFC SM_ORSCLNT000_READ not suitable for SAP (CQC) Going Live Support for ORS~ABAP-0020736995-800081695

    Message No. DSWP_SD502,

    so has anyone solve this Issue and can provide a solution?

    Regards!

    Sidhu

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  • Sep 11 at 11:55 AM

    Hello,

    in general, this wasn't issue and EWA was working well, after finishing configuration.

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