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can’t access SAP Jam

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Hi all,

I created a very powerful user in C4C, but after I enter the system, it says:

You can’t access SAP Jam because configuration of your user is incomplete. Please contact your system administrator.

Anyone has a clue?

Thanks,

Accepted Solutions (0)

Answers (3)

Answers (3)

SCHNEIDERT
Active Contributor
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Also check your OAuth configuration settings in C4C and Jam. Mistakes there can also cause this problem.

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When configuring Jam the user in Jam must match in C4C - this is setup to be by either user ID or email. Please check the email in C4C and the email in Jam for the user and ensure they are exactly the same.

Former Member
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I have the same issue.
Thanks in advance for useful hints