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Former Member

can’t access SAP Jam

Hi all,

I created a very powerful user in C4C, but after I enter the system, it says:

You can’t access SAP Jam because configuration of your user is incomplete. Please contact your system administrator.

Anyone has a clue?

Thanks,

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3 Answers

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    Former Member
    Aug 22, 2017 at 02:28 PM

    I have the same issue.
    Thanks in advance for useful hints

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  • Sep 07, 2017 at 07:29 PM

    When configuring Jam the user in Jam must match in C4C - this is setup to be by either user ID or email. Please check the email in C4C and the email in Jam for the user and ensure they are exactly the same.

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  • Oct 27, 2017 at 05:26 PM

    Also check your OAuth configuration settings in C4C and Jam. Mistakes there can also cause this problem.

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