on 11-18-2015 9:06 PM
Dear Gurus,
Im in the process of upgrade our systems to EPH7, but in the phase of Execution im getting the error STARTSAP_TBUPG, the sapcontrol show GRAY a dispatcher, but the instance start successfully.
I have tried upgrade kernel to the last version possible for me 742 p300.
checked sappfpar for parameters error but nothing help me to start, and the trace files dev_disp and dev_w0 doesnt show any error.
Regards
Hello Geyson,
Just to be sure that I follow you, you say the instance is running. when you run 'dpmon' you see running work processes ? Also, when you run saplogon, you get a logon screen ?
In your attached file we see two PIDs for the dispatcher. When you do a 'ps -ef' do you find PID 8740 ?
What I would try is:
1. stopsap
2. cleanipc
3. sapcontrol -nr NN -function StopService
4. check there are no processes for <sid>adm
5. startsap
6. sapcontrol -nr NN -function GetProcessList
KR,
Amerjit
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Dear Amerjit CHAHAL,
Thank you for your prompt answer.
i've tried multiple commands, even reboot server and starting again from the phase and i stiil have the error, and yes i get the logon screen.
I have tried the following command:
Regards
Geyson Rodriguez
Hi Geyson,
This is a curious one.
So we can see that the dispatcher seems to be getting started twice. First with PID 14009 and finally with 14012. That in itself is odd due to the sequence.
0 = Dispatcher
1 = Message Server
2 = Enqueue Server
3 = Dispatcher
4 = Gateway
You can see that the 0 (zero) starting first makes absolutely no sense and would fail (as is the case) as neither the msg or enq are running.
Things I'd check if I was in this situation.
1. Check entries in /usr/sap/sapservices.
2. Check your Instance profile to make sure there isn't a duplicate or incorrectly numbered entry (Execute_nn) and also entries for disp+work startup.
KR,
Amerjit
Hi Geyson,
As per my assumptions,you're using SUM 1.0 SP14,if yes then for the issue i would suggest you to follow SAP Central note 2084104 - Central Note - Software Update Manager 1.0 SP14 [lmt_005]
---------------------< I065580 11/SEP/12 >---------------------------
MAIN_NEWBAS/STARTSAP_TBUPG:System start failed on NT IA64
During the MAIN_NEWBAS/STARTSAP_TBUPG phase the upgrade stops with the error message:
Checks after phase MAIN_NEWBAS/STARTSAP_TBUPG were negative! (...) System start failed
A possible solution can be note 1696517. To prevent the error, select a target kernel version that includes the related correction.
along with SAP Note 1696517 - Memory alignment problem in sapstartsrv.exe process
Hope this will help you in resolution.
Regards,
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