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Unable to generate Dependent Customer / Loc / Prod Demand


I have configured my planning area with supply planning operators SCM. I have also provided right user entitlements so that the supply planning engine is available in the excel add-in for running.

I have also successfully generated the Consensus demand plan. Apart from this I've uploaded key figure data for customer ratio, location ratio,transport ratio, and also the mppings in PRODUCTIONSOURCE (i.e. LOC-PRD-SRC ID), PRODUCTIONSOURCERESOURCE tables.

The simulate button in the excel add-in shows unconstrained / constrained demand and supply planning. However, on running any of the options, the dependent customer / location demand qtys are not getting generated.

Request your guidance in this regard as I am unable to identify the root cause of the problem.

Thank you,

Atri Kundu

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    Former Member
    Nov 17, 2015 at 03:00 PM


    PLease select the operator "unconstrained planning with no shortage" in configuration for your planning area.

    login to excel and trying using this operator


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    • Former Member Former Member

      Hi Pranay

      For us issue was fixed by Hot Fix, but all of sudden we started facing same issue again since yesterday and for the same I raised OSS message again. I would suggest to raise OSS message for your client too.