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Former Member

Quadrem Portal to SAP PI Connectivity Not working

Dear All,

Quadrem is 3rd party portal for receiving and sending purchase orders messages. We are able to send the PO messages from PI to Quadrem through SOAP receiver channel. But PI is not able to receive the PO response from Quadrem. We have SOAP sender channel in PI for receiving the messages from Quadrem.

While trying to send PO response message from Quadrem to PI, it is getting failed in Quadrem portal itself (we cannot see anything in SOAP sender channel in PI). It errors out in Quadrem portal with this error: connection closed by remote host.

The interface was running successfully earlier, past 1 week we are facing this issue.

Does anyone has pointers to fix the issue? Please share your valuable feedback.

Regards,

Ankit

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4 Answers

  • Posted on Nov 17, 2015 at 02:07 PM

    Hi Ankit,

    Can you import WSDL into SOAP UI and try to send message to PI.

    Check blog HTTP tracing in SOAP receiver adapters with TraceHTTP module parameter .

    Regards,

    Chaitanya.

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    • Former Member Chaitanya Sudha

      Hi Chaitanya,

      Quadrem team has tried to send the message from SOAP UI but it got failed with below error:

      SOAPClientException: Read Time Out.

      Also, we have checked and the packets are hitting the firewall. So, the firewall setup seems to be fine.

      Regards,

      Ankit

  • author's profile photo Former Member
    Former Member
    Posted on Jan 12, 2016 at 11:03 AM

    Dear All,

    We have checked the web dispatcher logs. Once the message is sent from Quadrem to SAP, we can see hits on the firewall and the traffic is reaching web dispatcher.

    But in the web dispatcher logs, we see the below log with status 500

    QUADRAM - "POST /XISOAPAdapter/MessageServlet HTTP/1.1" 500

    Does anyone know why through the web dispatcher, it is not going to PI systm?

    Thanks,

    Ankit

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  • Posted on Jan 14, 2016 at 05:23 AM

    Hello

    Can someone help me in what are the topic should i covered in SAP MM configuration.

    M very new to it.

    Regards

    Idrees

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 16, 2016 at 01:36 PM

    Hi All,

    Issue was in the Web Dispatcher.

    Restarted the Sapwebdispatcher with command line only for WEB5Q.

    One service was getting stopped automatically in one of the dispatcher where the PIQ message usually strikes.

    TRACE levels were also changed for the services in Webdispatcher.

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