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Former Member

Personas screen keeps loading.

I have fulfilled all the pre-requisites in order to install Personas. Please find the screenshot.

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  • Best Answer
    Posted on Nov 17, 2015 at 09:47 AM

    Have you run the health check in the admin transaction? Were all the lights green? Please help us to help you by telling us what you've already done to try and solve this?

    Steve.

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    • As Steve said, get kernel patch 300 (since 200 has a known issue with tab merging) and bump up both the ztta/diag_area and the em/global_area_MB values. The configuration guide specifies the recommended minimum values for both, which is 20000000 for the former and 1024 for the latter, although I'd rather suggest 2048 for em/global_area_MB.

      In addition, also make sure to implement the latest version of note 2179045 because that is at least 7 versions behind.

  • author's profile photo Former Member
    Former Member
    Posted on Nov 19, 2015 at 06:33 AM

    Thanks a lot Steve & Tamas. This helped a lot. 😊

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