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Easy DMS shows only the desktop after logon

Hello

    We are installing Easy Dms on 8.1, when the user log on all that are shown is the desktop icons.  we are installing version 7.1.5.0 (unicode).

sample trace

UUID: ab_rfccheck_uuid compare uuid's {65448AE5-7F65-F12E-BE78-005056858E6A}

*> RfcReceive

        handle = 1

        parameter   = <NULL>

        tables      = <NULL>

         Data conversion On

<* RfcReceive [1] : returns 0:RFC_OK

<* RfcCallReceive [1] : returns 0:RFC_OK

>>> RfcCallReceive [1] ...

>>> RfcCall [1] ...

*> RfcCall

  FUNCTION RFC_FUNCTION_SEARCH

        handle = 1

        parameter[0].name = FUNCNAME

        parameter[0].nlen = 8

        parameter[0].addr = 44dac18

        parameter[0].leng = 60

        parameter[0].type = RFCTYPE_CHAR

        tables      = <NULL>

>>>> [1] <unknown>    : EXT  <ac: 2491> L UNISAPPRD >>> FLUSH (READ) (49740025)

  -{65448AE5-7F65-F12E-BE78-005056858E6A}

        {root-id= }_{conn-id= }_0-

        {root-id=00000000000000000000000000000000}_{conn-id=65448AE57F65F12EBE78005056858E6A}_461

DT ERROR> ab_dtrfcSendInfo (rc: 1        {root-id= }_{conn-id= }_0-

        {root-id=00000000000000000000000000000000}_{conn-id=65448AE57F65F12EBE78005056858E6A}_462

UUID:  RfcCallNew send the uuid to the partner {65448AE5-7F65-F12E-BE78-005056858E6A}

>>>> [1] <unknown>    : EXT  <ac: 2492> L UNISAPPRD >>> WRITE (49740025)

  -{65448AE5-7F65-F12E-BE78-005056858E6A}

        {root-id= }_{conn-id= }_0-

        {root-id=00000000000000000000000000000000}_{conn-id=65448AE57F65F12EBE78005056858E6A}_462

000000 | 05020000 05020136 0025004E 16FB7F00 |.......6.%.N.û..|

000010 | 00C44646 566F7C00 00000065 448AE57F |.ÄFFVo|....eD.å.|

000020 | 65F12EBE 78005056 858E6A00 0001CE01 |eñ.¾x.PV..j...Î.|

000030 | 36000B00 06370032 00310000 0B010200 |6....7.2.1......|

000040 | 26520046 0043005F 00460055 004E0043 |&R.F.C._.F.U.N.C|

000050 | 00540049 004F004E 005F0053 00450041 |.T.I.O.N._.S.E.A|

000060 | 00520043 00480001 02051400 10E58A44 |.R.C.H.......Ã¥.D|

000070 | 65657F2E F1BE7800 5056858E 6A051402 |ee..ñ¾x.PV..j...|

000080 | 01001046 0055004E 0043004E 0041004D |...F.U.N.C.N.A.M|

000090 | 00450002 01020300 3C420041 00500049 |.E......<B.A.P.I|

0000a0 | 005F0044 004F0043 0055004D 0045004E |._.D.O.C.U.M.E.N|

0000b0 | 0054005F 00530045 00540043 004F004D |.T._.S.E.T.C.O.M|

0000c0 | 004D0049 0054004D 004F0044 00450020 |.M.I.T.M.O.D.E. |

0000d0 | 00200020 000203FF FF0000FF FF000000 |. . ...ÿÿ..ÿÿ...|

>>>> [1] <unknown>    : EXT  <ac: 2493> L UNISAPPRD >>> FLUSH(WRITE) (49740025)

  -{65448AE5-7F65-F12E-BE78-005056858E6A}

        {root-id= }_{conn-id= }_0-

        {root-id=00000000000000000000000000000000}_{conn-id=65448AE57F65F12EBE78005056858E6A}_462

<* RfcCall [1] : returns 0:RFC_OK

>>> RfcReceive [1] ...

>>>> [1] <unknown>    : EXT  <ac: 2494> L UNISAPPRD >>> FLUSH(WRITE) (49740025)

  -{65448AE5-7F65-F12E-BE78-005056858E6A}

        {root-id= }_{conn-id= }_0-

        {root-id=00000000000000000000000000000000}_{conn-id=65448AE57F65F12EBE78005056858E6A}_462

>>>> [1] <unknown>    : EXT  <ac: 2495> L UNISAPPRD >>> READ (49740025)

  -{65448AE5-7F65-F12E-BE78-005056858E6A}

        {root-id= }_{conn-id= }_0-

        {root-id=00000000000000000000000000000000}_{conn-id=65448AE57F65F12EBE78005056858E6A}_462

000000 | 05000000 05000514 0010E58A 4465657F |..........Ã¥.Dee.|

000010 | 2EF1BE78 00505685 8E6A0514 04200004 |.ñ¾x.PV..j... ..|

000020 | 00000000 04200512 00000512 03010012 |..... ..........|

000030 | 46005500 4E004300 54004900 4F004E00 |F.U.N.C.T.I.O.N.|

000040 | 53000301 03300004 000001D8 03300302 |S....0.....Ø.0..|

000050 | 00080000 01460000 00010302 03040146 |.....F.........F|

000060 | 42004100 50004900 5F004400 4F004300 |B.A.P.I._.D.O.C.|

000070 | 55004D00 45004E00 54005F00 53004500 |U.M.E.N.T._.S.E.|

000080 | 54004300 4F004D00 4D004900 54004D00 |T.C.O.M.M.I.T.M.|

000090 | 4F004400 45002000 20002000 43005600 |O.D.E. . . .C.V.|

0000a0 | 42004100 50004900 20002000 20002000 |B.A.P.I. . . . .|

0000b0 | 20002000 20002000 20002000 20002000 | . . . . . . . .|

0000c0 | 20002000 20002000 20002000 20002000 | . . . . . . . .|

0000d0 | 20002000 20002000 20002000 20002000 | . . . . . . . .|

0000e0 | 20002000 20002000 20002000 20002000 | . . . . . . . .|

0000f0 | 20002000 20002000 20002000 20002000 | . . . . . . . .|

000100 | 20002000 20002000 20002000 20002000 | . . . . . . . .|

000110 | 20002000 20002000 20002000 20002000 | . . . . . . . .|

000120 | 20002000 20002000 20002000 20002000 | . . . . . . . .|

000130 | 20002000 20002000 20002000 20002000 | . . . . . . . .|

000140 | 20002000 20002000 20002000 20002000 | . . . . . . . .|

000150 | 20002000 20002000 20002000 20002000 | . . . . . . . .|

000160 | 20002000 20002000 20002000 20002000 | . . . . . . . .|

000170 | 20002000 20002000 20002000 20002000 | . . . . . . . .|

000180 | 20002000 20002000 20002000 20002000 | . . . . . . . .|

000190 | 20002000 20002000 20002000 20002000 | . . . . . . . .|

0001a0 | 20002000 20000304 01300050 53004100 | . . ....0.PS.A.|

0001b0 | 50004C00 52004600 43003100 20002000 |P.L.R.F.C.1. . .|

0001c0 | 20002000 20002000 20002000 20002000 | . . . . . . . .|

0001d0 | 20002000 20002000 20002000 20002000 | . . . . . . . .|

0001e0 | 20002000 20002000 20002000 20002000 | . . . . . . . .|

0001f0 | 20002000 20002000 20002000 01300667 | . . . . . ..0.g|

000200 | 00080000 00000040 58400667 FFFF0000 |.......@X@.gÿÿ..|

000210 | FFFF0000 00000000 00000000 00000000 |ÿÿ..............|

UUID: ab_rfccheck_uuid compare uuid's {65448AE5-7F65-F12E-BE78-005056858E6A}

***Discarding unrequested T:FUNCTIONS

==== Delta HO 0,472 REG.  (dummy entry)

==== Delta HO 0,472 LOG  REJECT LINE 0 INFO 0

*> RfcReceive

        handle = 1

        parameter   = <NULL>

        tables      = <NULL>

         Data conversion On

<* RfcReceive [1] : returns 0:RFC_OK

<* RfcCallReceive [1] : returns 0:RFC_OK

>>> RfcCallReceive [1] ...

>>> RfcCall [1] ...

*> RfcCall

  FUNCTION BAPI_DOCUMENT_SETCOMMITMODE

        handle = 1

        parameter[0].name = AUTO_COMMIT

        parameter[0].nlen = 11

        parameter[0].addr = 44dadd8

        parameter[0].leng = 4

        parameter[0].type = RFCTYPE_CHAR

        tables      = <NULL>

>>>> [1] <unknown>    : EXT  <ac: 2496> L UNISAPPRD >>> FLUSH (READ) (49740025)

  -{65448AE5-7F65-F12E-BE78-005056858E6A}

        {root-id= }_{conn-id= }_0-

        {root-id=00000000000000000000000000000000}_{conn-id=65448AE57F65F12EBE78005056858E6A}_462

DT ERROR> ab_dtrfcSendInfo (rc: 1        {root-id= }_{conn-id= }_0-

        {root-id=00000000000000000000000000000000}_{conn-id=65448AE57F65F12EBE78005056858E6A}_463

==== Delta HO 1,472 SEND REJECT (URGENT MESSAGE)

UUID:  RfcCallNew send the uuid to the partner {65448AE5-7F65-F12E-BE78-005056858E6A}

==== Delta HO 0,  0 LOG DROPPED

>>>> [1] <unknown>    : EXT  <ac: 2497> L UNISAPPRD >>> WRITE (49740025)

  -{65448AE5-7F65-F12E-BE78-005056858E6A}

        {root-id= }_{conn-id= }_0-

        {root-id=00000000000000000000000000000000}_{conn-id=65448AE57F65F12EBE78005056858E6A}_463

000000 | 05020000 05020136 0025004E 16FB7F00 |.......6.%.N.û..|

000010 | 00C44646 56098600 00000065 448AE57F |.ÄFFV......eD.å.|

000020 | 65F12EBE 78005056 858E6A00 0001CF01 |eñ.¾x.PV..j...Ã&#143;.|

000030 | 36000B00 06370032 00310000 0B010200 |6....7.2.1......|

000040 | 36420041 00500049 005F0044 004F0043 |6B.A.P.I._.D.O.C|

000050 | 0055004D 0045004E 0054005F 00530045 |.U.M.E.N.T._.S.E|

000060 | 00540043 004F004D 004D0049 0054004D |.T.C.O.M.M.I.T.M|

000070 | 004F0044 00450001 02033600 04000001 |.O.D.E....6.....|

000080 | D8033605 140010E5 8A446565 7F2EF1BE |Ø.6....å.Dee..ñ¾|

000090 | 78005056 858E6A05 14020100 16410055 |x.PV..j......A.U|

0000a0 | 0054004F 005F0043 004F004D 004D0049 |.T.O._.C.O.M.M.I|

0000b0 | 00540002 01020300 04580000 000203FF |.T.......X.....ÿ|

0000c0 | FF0000FF FF000000 00000000 00000000 |ÿ..ÿÿ...........|

>>>> [1] <unknown>    : EXT  <ac: 2498> L UNISAPPRD >>> FLUSH(WRITE) (49740025)

  -{65448AE5-7F65-F12E-BE78-005056858E6A}

        {root-id= }_{conn-id= }_0-

        {root-id=00000000000000000000000000000000}_{conn-id=65448AE57F65F12EBE78005056858E6A}_463

<* RfcCall [1] : returns 0:RFC_OK

>>> RfcReceive [1] ...

>>>> [1] <unknown>    : EXT  <ac: 2499> L UNISAPPRD >>> FLUSH(WRITE) (49740025)

  -{65448AE5-7F65-F12E-BE78-005056858E6A}

        {root-id= }_{conn-id= }_0-

        {root-id=00000000000000000000000000000000}_{conn-id=65448AE57F65F12EBE78005056858E6A}_463

>>>> [1] <unknown>    : EXT  <ac: 2500> L UNISAPPRD >>> READ (49740025)

  -{65448AE5-7F65-F12E-BE78-005056858E6A}

        {root-id= }_{conn-id= }_0-

        {root-id=00000000000000000000000000000000}_{conn-id=65448AE57F65F12EBE78005056858E6A}_463

000000 | 05000000 05000514 0010E58A 4465657F |..........Ã¥.Dee.|

000010 | 2EF1BE78 00505685 8E6A0514 04200004 |.ñ¾x.PV..j... ..|

000020 | 00000000 04200512 00000512 01300050 |..... .......0.P|

000030 | 53004100 50004C00 43005600 42004100 |S.A.P.L.C.V.B.A.|

000040 | 50004900 20002000 20002000 20002000 |P.I. . . . . . .|

000050 | 20002000 20002000 20002000 20002000 | . . . . . . . .|

000060 | 20002000 20002000 20002000 20002000 | . . . . . . . .|

000070 | 20002000 20002000 20002000 20002000 | . . . . . . . .|

000080 | 01300667 00080000 000000C0 50400667 |.0.g.......ÀP@.g|

000090 | FFFF0000 FFFF0000 00000000 00000000 |ÿÿ..ÿÿ..........|

UUID: ab_rfccheck_uuid compare uuid's {65448AE5-7F65-F12E-BE78-005056858E6A}

*> RfcReceive

        handle = 1

        parameter   = <NULL>

        tables      = <NULL>

         Data conversion On

<* RfcReceive [1] : returns 0:RFC_OK

<* RfcCallReceive [1] : returns 0:RFC_OK

>TS> Fri Nov 13 14:23:33 2015

*> RfcClose called by external program ...

   handle = 1

*> rfcClose called by RFC-Library in file: abrfc.c, line: 625

   handle = 1

>>>> [1] <unknown>    : EXT  <ac: 2501> L UNISAPPRD >>> CLOSE abrfc.c 676 (49740025)

  -{65448AE5-7F65-F12E-BE78-005056858E6A}

        {root-id= }_{conn-id= }_0-

        {root-id=00000000000000000000000000000000}_{conn-id=65448AE57F65F12EBE78005056858E6A}_463

==== Delta HO 1,  2 detaching (head)

==== Delta HO 1,  5 detaching (head)

==== Delta HO 0,  0 LOG DROPPED

>>>> [1] <unknown>    : EXT  <ac: 2502> L UNISAPPRD >>> FREE abrfc.c 678 (49740025)

  -{65448AE5-7F65-F12E-BE78-005056858E6A}

        {root-id= }_{conn-id= }_0-

        {root-id=00000000000000000000000000000000}_{conn-id=65448AE57F65F12EBE78005056858E6A}_463

==== Delta HO 0,  0 LOG DROPPED

**** Trace file opened at 20151113 142333 Central Standard Time, by Explorer

**** Versions SAP-REL 721,0,527 RFC-VER U 3 1608966 MT-SL

<* rfcClose

>* RfcClose

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1 Answer

  • Nov 16, 2015 at 09:07 AM

    Hi Ron,

    could you please check the suggestion at After EasyDMS logon only desktop is displayed - Product Lifecycle Management - SCN Wiki

    because this could be the reason why your logon is not working as expected.

    Best regards,

    Christoph

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