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Extended Notifications sending task, that belongs to other agent

Hi experts,

I've just configured SAP extended notification to send emails to users, whenever there is some new pending work items in their SAP inbox.

I have configured the SWNCONFIG, and all works. But sometimes somebody receive an email with a task, that it's not in his inbox.

I have seen, that maybe he had approved a task previously in the same workflow...

Could I set a filter in the SWNCONFIG under "Business Scenario" > "Filter Basic Data" > "Filter settins" or something?

Thanks

Rub

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  • Best Answer
    Posted on Nov 13, 2015 at 02:08 PM

    Hello,

    "But sometimes somebody receive an email with a task, that it's not in his inbox."

    It can be that someone else has processed it in the meantime.


    regards

    Rick

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    • Hello,

      "But I don't understand why the Extended Notifications check the completed task of the workflow to send emails, if another task is pending."

      Simple. It does not do that.

      I'm very glad you got it fixed. Please mark the helpful and correct responses to close the thread.

      regards

      Rick

      Bindings, always check the bindings!

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