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Former Member
Nov 13, 2015 at 09:43 AM

Restricting value set for Technician field based on Org Unit in C4C

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Dear All,

Request your insights on the issue of restricting value set for Technician field based on Org Unit assignments of access restrictions in the Roles.

We have created a role and assigned "Restricted" access to "Employees" Work center and "Tickets" Work center. The business transactions value set is getting restricted based on the Org unit assignment but when we click on Technician field for F4 value help it shows up all the employees in the system irrespective of the Org Unit assigned with specific restrictions.

Request your help further to restrict the Employee data visibility for the Technician field set and other fields subsequently.

Thanks,

Edison