cancel
Showing results for 
Search instead for 
Did you mean: 

Bug: Bad UX: Write a Comment, click on blue "Comment"-button -> your comment is gone! :-(

joachimrees1
Active Contributor

I think the picture allready explains it well:

Creating a Comment in Coffee Corner, but I think it applies to questions as well

There are 2 blue buttons you can presss, but only one of them doese safe your comment. The other one discards it without warning, with now way of getting it back.

best

Joachim

joachimrees1
Active Contributor
0 Kudos

Fell into this trapp again, this time with an embedded picture:

Also, I noticed the down vote: Great if you don't have the problem! I still think it's beneficial that I share my experience here.

Would be nice if we could get some metrics/statistics on "Comment button pressed out of the 'Create Comment' Editor".

joachimrees1
Active Contributor
0 Kudos

Blogs.sap.com has this problem as well:

The "Add Comment" button does NOT add my comment, but discards it! 😞

Accepted Solutions (0)

Answers (1)

Answers (1)

mynynachau
Community Advocate
Community Advocate

Hi Joachim,

thanks for your question. We are currently working with high priority on this bug and it should be fixed soon. I will get back to you for updates.

Regards,

Mynyna

joachimrees1
Active Contributor
0 Kudos

Hi Mynyna,

any news on this one? I just checked, it still behaves like that, giving me a bad UX. 😞

best

Joachim

mynynachau
Community Advocate
Community Advocate

Hi Joachim,

since all the recent changes in Q&A, I didn't check back if the buttons are still confusing in Coffee Corner to be honest with you (although I wrote comments in CC as well, and never realized these confusing buttons myself). I should have come back to you with an update, I apologize. 😞

But I will raise it with IT/UX and see what can be done for this confusion. Thanks for reminding me. 🙂

Regards, Mynyna