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Delay In Message Processing - SOAP To IDOC

vishnu_pallamreddy
Contributor
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Hi All,

I have a scenario SOAP To IDOC.= Asynchronous.

The Issue occurring in all environments.

External System sending messages to SAP through SOAP.

Issue is:

In source system they are creating messages with in seconds gap.

First message processed with in seconds and archived with in seconds in Source system and that is received by SAP PI and creates IDOC also with in Seconds.

Then next message processing after 5 mins only in Source system and archived.

for every 5 mins only the messages processed in Source system and they came to SAP PI.

My Source system guy asking like is there any acknowledgement from PI after 5 mins.

I think it is not possible in Asynchronous right?

They are asking like 200/OK message from SAP to Source after IDOC processing in SAP.

Could you please help me on this why there is 5 mins gap between Every message?

I am attaching Source system and PI messages flow.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Hi Vishnu,

Please refer the below link

Ensuring Exactly Once in the SOAP Sender Adapter - Configuring the SOAP Adapter in the Integration D...

The acknowledgement could be delayed coz of various reasons like payload size, Issues with PI server, peak time etc.. Ideally an Ack should be sent as soon as a message is persisted..Please check the audit logs for a few msgs once and compare the times.. This might require a little more debugging involving the 3rd party

Cheers,

Sriram

vishnu_pallamreddy
Contributor
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Hi Sriram,

where can I check Audit logs? and how?

debugging means, what type of debugging and where can we perform this?

How can we track that ACk message? like the time when it is sending the ACK message to SOurce?

is there any parameters to track the Ack message for SOAP channel?

vishnu_pallamreddy
Contributor
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Thank you Sri ram...

Answers (1)

Answers (1)

Former Member
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Hi Vishnu,

For every message received by PI using SOAP WS, there will be a tech ack sent by PI HTTP 200 OK in case of success else corresponding error code.

Are u seeing any delay in messages coming into PI? Can u share ur SOAP channel config?

Cheers,

Sriram

vishnu_pallamreddy
Contributor
0 Kudos

Hi Sriram,

Thanks for the reply.

For every message received by PI using SOAP WS, there will be a tech ack sent by PI HTTP 200 OK in case of success else corresponding error code.


So when it will happen? after Message came to PI right? is It takes 5 mins to send ACK to Source system?

is it possible to track those acks?

The processing time in their system is same as Start time of message in PI.

Please find the attached SOAP Channel :




former_member186851
Active Contributor