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I get blank page after publish Crystal Report to ISS


I have a website in VS2013 and I have created a Crystal Report witch work in development environment but when I deployed it to server I get a blank page. I know there is a lot of information about this error but I’ve tried all I’ve read and don’t work.

My development machine:

Windows 8 64 bits. VS2013 with Crystal Report ( 32 bits

Server machine:

Windows Server 2012R2 64 bits

Crystal Report ( 32 bits

I have copied the folder "aspnet_client\system_web\4_0_30319\crystalreportviewers13" to my website folder.

I have added to my web.config the following elements:


<sectionGroup name="businessObjects">

<sectionGroup name="crystalReports">

<section name="rptBuildProvider" type="CrystalDecisions.Shared.RptBuildProviderHandler, CrystalDecisions.Shared, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304, Custom=null"/>

<section name="crystalReportViewer" type="System.Configuration.NameValueSectionHandler"></section>







<add embedRptInResource="true"/>



<add key="ResourceUri" value="/aspnet_client/system_web/4_0_30319/crystalreportviewers13"/>





<add key="vs:EnableBrowserLink" value="false"/>


I have checked with browser developer tools that all files are served (crv.css, style.css …)

I have configured IIS to run 32 bits applications.

I have developed an application running as a service (VB.NET) in the server that create the same report and export to PDF and works.

In the web application, I have tried export the report to a PDF and send it to browser and don’t use the Crystal Report Viewer with the same result. I can see the pdf in the development machine, but not in the server.

Can anyone help me? I appreciate your help.


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1 Answer

  • Best Answer
    Posted on Nov 12, 2015 at 07:40 PM

    For Win 2012, I'd recommend SP 15:

    SAP Crystal Reports, developer version for Microsoft Visual Studio: Updates &amp; Runtime Downloads

    Now, what converns me is that you appear to say that both the CR viewer and the PDF export show up as blank?

    If you simply export the PDF to a file and then view the file in Adobe, does it have contents then? I'd suspect not in which case this may be a data issue(?).

    - Ludek

    Senior Support Engineer AGS Product Support, Global Support Center Canada

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