I get blank page after publish Crystal Report to ISS

[Former Member]

Hello,

I have a website in VS2013 and I have created a Crystal Report witch work in development environment but when I deployed it to server I get a blank page. I know there is a lot of information about this error but I’ve tried all I’ve read and don’t work.

My development machine:

Windows 8 64 bits. VS2013 with Crystal Report (13.0.13.1597). 32 bits

Server machine:

Windows Server 2012R2 64 bits

Crystal Report (13.0.13.1597). 32 bits

I have copied the folder "aspnet_client\system_web\4_0_30319\crystalreportviewers13" to my website folder.

I have added to my web.config the following elements:

<configSections>

<sectionGroup name="businessObjects">

<sectionGroup name="crystalReports">

<section name="rptBuildProvider" type="CrystalDecisions.Shared.RptBuildProviderHandler, CrystalDecisions.Shared, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304, Custom=null"/>

<section name="crystalReportViewer" type="System.Configuration.NameValueSectionHandler"></section>

</sectionGroup>

</sectionGroup>

</configSections>

<businessObjects>

<crystalReports>

<rptBuildProvider>

<add embedRptInResource="true"/>

</rptBuildProvider>

<crystalReportViewer>

<add key="ResourceUri" value="/aspnet_client/system_web/4_0_30319/crystalreportviewers13"/>

</crystalReportViewer>

</crystalReports>

</businessObjects>

<appSettings>

<add key="vs:EnableBrowserLink" value="false"/>

</appSettings>

I have checked with browser developer tools that all files are served (crv.css, style.css …)

I have configured IIS to run 32 bits applications.

I have developed an application running as a service (VB.NET) in the server that create the same report and export to PDF and works.

In the web application, I have tried export the report to a PDF and send it to browser and don’t use the Crystal Report Viewer with the same result. I can see the pdf in the development machine, but not in the server.

Can anyone help me? I appreciate your help.

Thanks.

[former_member183750 · Accepted solution]

For Win 2012, I'd recommend SP 15:

Now, what converns me is that you appear to say that both the CR viewer and the PDF export show up as blank?

If you simply export the PDF to a file and then view the file in Adobe, does it have contents then? I'd suspect not in which case this may be a data issue(?).

- Ludek

Senior Support Engineer AGS Product Support, Global Support Center Canada

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[Former Member · Accepted solution]

Hello,

Yes, with CR viewer and PDF export I get the same result, a blank page (doesn’t create a pdf file).

I have installed SP15 in the server (13.0.15.1840).

For testing, I have created a simple asp page with a label and the CR viewer. On init page, I have tried to load the report (without populate data) and if some exception happens I put the message on the label.

Dim rpt As New ReportDocument

If System.IO.File.Exists(pServerPath & "Report\Incidencia.rpt") Then

rpt.Load(pServerPath & "Report\Incidencia.rpt")

CRViewer.ReportSource = rpt

End If

In development machine works and I can see the report, empty, but with logos, labels, etc.

In the server I get the message exception: “Load Report failed” and the InnerException is “Invalid file name” (both messages are in Spanish but says more or less the same). I thought it was a permission issue on the temp folder, but in C:\Windows\Temp I can see the temp file “Incidencia 4648_3784_{666D3184-EB61-4C51-B2C3-FA684112F59E}.rpt”.

Thanks.

Edit;

I answered myself. At the end it was a permission issue, I have been talking with my colleague who manage the server and change the temp folder to full control and all works.

Thanks for your help.

[former_member183750 · Accepted solution]

Perfect. Many thanks for letting us know what the issue was

Have a great weekend

- Ludek