Error opening the Web Intelligence

[Former Member]

Hello everyone, needs your help with the following error. When I try to open the Web intelligence throws me the error and many of the options do not work me. for example the option to reformat the text formatting rules tab data analysis.

Java.lang.NullPointerException

  at com.sap.webi.ui.workbench.WebIWorkbench.getViewingToolBar(WebIWorkbench.java:394)

  at com.sap.webi.ui.perspectives.AStandardPerspective.getToolBar(AStandardPerspective.java:115)

  at com.sap.webi.ui.workbench.WebIWorkbench.updateToolBarFromPerspectiveMode(WebIWorkbench.java:481)

  at com.sap.webi.ui.workbench.WebIWorkbench.eventBusProcessNewMessage(WebIWorkbench.java:551)

  at com.sap.webi.toolkit.ui.eventbus.EventBus.dispatchEvent(EventBus.java:324)

  at com.sap.webi.toolkit.ui.eventbus.EventBus.sendMessage(EventBus.java:61)

  at com.sap.webi.toolkit.ui.eventbus.EventBus.sendPropertyChangeMessage(EventBus.java:97)

  at com.sap.webi.ui.context.managers.BasicContextManager.sendPropertyChangeMessageOnEventBus(BasicContextManager.java:136)

  at com.sap.webi.ui.context.managers.PerspectivesManager.setCurrentPerspective(PerspectivesManager.java:297)

  at com.sap.webi.ui.context.managers.DocumentManager.openDoc(DocumentManager.java:158)

  at com.sap.webi.ui.tasks.ImportDocTask.doneProcess(ImportDocTask.java:130)

  at com.sap.webi.toolkit.ui.tasks.WebITask$PrivateWorker.done(WebITask.java:378)

  at javax.swing.SwingWorker$5.run(Unknown Source)

  at javax.swing.SwingWorker$DoSubmitAccumulativeRunnable.run(Unknown Source)

  at sun.swing.AccumulativeRunnable.run(Unknown Source)

  at javax.swing.SwingWorker$DoSubmitAccumulativeRunnable.actionPerformed(Unknown Source)

  at javax.swing.Timer.fireActionPerformed(Unknown Source)

  at javax.swing.Timer$DoPostEvent.run(Unknown Source)

  at java.awt.event.InvocationEvent.dispatch(Unknown Source)

  at java.awt.EventQueue.dispatchEventImpl(Unknown Source)

  at java.awt.EventQueue.access$200(Unknown Source)

  at java.awt.EventQueue$3.run(Unknown Source)

  at java.awt.EventQueue$3.run(Unknown Source)

  at java.security.AccessController.doPrivileged(Native Method)

  at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)

  at java.awt.EventQueue.dispatchEvent(Unknown Source)

  at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

  at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

  at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

  at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

  at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

  at java.awt.EventDispatchThread.run(Unknown Source)

I appreciate your cooperation to resolve this.

[mhmohammed]

Hi Omar,

There can be many reasons for this error.

• Is the Java version compatible with the BO version you have?
• Which browser are you using? Is the version of the browser compatible with the Java and BO versions?

Check out the PAM (Product Availability Matrix) document to get answers for the above questions.

If this is happening using Webi Rich Client:

• How much memory is Webi using? You can see that in the Task Manager. If a lot, restart Webi.
• In some rare cases, I've found that the Webi document was corrupted and I got these errors.

Thanks,

Mahboob Mohammed

[Former Member]

Hello, in fact the error was presented in Webi Rich Client, the version with which we are working is 4.1 SP2, Version Java 7 Update 67, I do not know if this version is supported. Please appreciate your help.