Reminder E-mails in GRC AC 10.1

Hello All,

I am working on GRC AC 10.1 with SP Level 8.

We have got the E-mail notifications customized for one of my clients as per their requirements.

All the notifications are working as required except the Reminder E-mails.

The body of Reminder E-mails being sent to one of the users is like below :

Such faulty Reminder E-mail is being sent to only One User in GRC Production. Such reminder e-mails are not being sent in GRC Dev and GRC Quality. The user receives such faulty reminder e-mails daily. No other user receives such e-mails.

Correct Reminder E-mail notification :

SOST Screenshot :

I am not able to find the reason behind it.

Please suggest.

Regards,

Rahul Muni