SAP Disclosure Management 10.1 - Unable to access config20.xml in server

Hello experts,

My team is implementing SAP Disclosure Management 10.1 and we are having trouble reading the config20.xml in the server.

When we open SAP Disclosure Management add in in a new computer that has never connected to the datasources, the defined datasources in the config20.xml file are not available for all users.

We have already implemented the SAP notes:

2028507 - SAP Disclosure Management - Blank datasource dialog box after datasource connection to a server

1907922 - SAP Disclosure Management - Datasource is not available

And still the users cannot see the datasources.

Could you please help us with this issue?

Thank you. 😊

Best regards,

Raquel Oliveira