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Impossible to start Lumira on Windows 7 SP1 - 4GB - 64 Bits

At a customer - Always ends with en error splash screeen - Timeout

I have already tried all suggestions in thread :

Maybe some problem with the Antivirus...?

Anyone else had this issue?

Thank you in advance

!SESSION 2015-11-03 09:27:30.498 -----------------------------------------------

eclipse.buildId=unknown

java.version=1.7.0_65

java.vendor=SAP AG

BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_US

Command-line arguments: -os win32 -ws win32 -arch x86_64

!ENTRY org.eclipse.equinox.ds 2 0 2015-11-03 09:28:06.809

!MESSAGE [SCR] Enabling components of bundle com.sap.hilo.zen.integration did not complete in 30000 ms

!ENTRY org.eclipse.equinox.ds 2 0 2015-11-03 09:28:06.928

!MESSAGE [SCR - WorkThread] Timeout occurred! Thread was blocked on processing [QueuedJob] WorkPerformer: org.eclipse.equinox.internal.ds.SCRManager@3f3fcb49; actionType 1

!ENTRY org.eclipse.equinox.ds 4 0 2015-11-03 09:28:09.564

!MESSAGE Could not bind a reference of component com.sap.ip.bi.base.application.DeclaredServiceActivator. The reference is: Reference[name = IActivatorBase, interface = com.sap.ip.bi.base.bundle.IActivatorBase, policy = dynamic, cardinality = 0..n, target = null, bind = addRICActivator, unbind = removeRICActivator]

!ENTRY org.eclipse.equinox.ds 4 0 2015-11-03 09:28:09.564

!MESSAGE Could not bind a reference of component com.sap.ip.bi.base.application.DeclaredServiceActivator. The reference is: Reference[name = IActivatorBase, interface = com.sap.ip.bi.base.bundle.IActivatorBase, policy = dynamic, cardinality = 0..n, target = null, bind = addRICActivator, unbind = removeRICActivator]

!ENTRY org.eclipse.osgi 4 0 2015-11-03 09:28:43.281

!MESSAGE Application error

!STACK 1

java.lang.IllegalStateException: Unable to acquire application service. Ensure that the org.eclipse.core.runtime bundle is resolved and started (see config.ini).

at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:74)

at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:353)

at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:180)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:606)

at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:629)

at org.eclipse.equinox.launcher.Main.basicRun(Main.java:584)

at org.eclipse.equinox.launcher.Main.run(Main.java:1438)

!ENTRY com.sap.hilo.zen.integration 4 0 2015-11-03 09:28:48.327

!MESSAGE FrameworkEvent ERROR

!STACK 0

org.osgi.framework.BundleException: State change in progress for bundle "reference:file:plugins/com.sap.hilo.zen.integration_1.28.5.jar" by thread "Component Resolve Thread".

at org.eclipse.osgi.framework.internal.core.AbstractBundle.beginStateChange(AbstractBundle.java:1088)

at org.eclipse.osgi.framework.internal.core.AbstractBundle.suspend(AbstractBundle.java:564)

at org.eclipse.osgi.framework.internal.core.Framework.suspendBundle(Framework.java:1206)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.decFWSL(StartLevelManager.java:592)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.doSetStartLevel(StartLevelManager.java:257)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.shutdown(StartLevelManager.java:215)

at org.eclipse.osgi.framework.internal.core.InternalSystemBundle.suspend(InternalSystemBundle.java:284)

at org.eclipse.osgi.framework.internal.core.Framework.shutdown(Framework.java:692)

at org.eclipse.osgi.framework.internal.core.Framework.close(Framework.java:600)

at org.eclipse.core.runtime.adaptor.EclipseStarter.shutdown(EclipseStarter.java:399)

at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:199)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:606)

at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:629)

at org.eclipse.equinox.launcher.Main.basicRun(Main.java:584)

at org.eclipse.equinox.launcher.Main.run(Main.java:1438)

Caused by: org.eclipse.osgi.framework.internal.core.AbstractBundle$BundleStatusException

... 18 more

Root exception:

org.eclipse.osgi.framework.internal.core.AbstractBundle$BundleStatusException

at org.eclipse.osgi.framework.internal.core.AbstractBundle.beginStateChange(AbstractBundle.java:1088)

at org.eclipse.osgi.framework.internal.core.AbstractBundle.suspend(AbstractBundle.java:564)

at org.eclipse.osgi.framework.internal.core.Framework.suspendBundle(Framework.java:1206)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.decFWSL(StartLevelManager.java:592)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.doSetStartLevel(StartLevelManager.java:257)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.shutdown(StartLevelManager.java:215)

at org.eclipse.osgi.framework.internal.core.InternalSystemBundle.suspend(InternalSystemBundle.java:284)

at org.eclipse.osgi.framework.internal.core.Framework.shutdown(Framework.java:692)

at org.eclipse.osgi.framework.internal.core.Framework.close(Framework.java:600)

at org.eclipse.core.runtime.adaptor.EclipseStarter.shutdown(EclipseStarter.java:399)

at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:199)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:606)

at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:629)

at org.eclipse.equinox.launcher.Main.basicRun(Main.java:584)

at org.eclipse.equinox.launcher.Main.run(Main.java:1438)

!ENTRY org.eclipse.core.runtime 4 0 2015-11-03 09:28:53.407

!MESSAGE FrameworkEvent ERROR

!STACK 0

org.osgi.framework.BundleException: State change in progress for bundle "reference:file:plugins/org.eclipse.core.runtime_3.8.0.v20120912-155025.jar" by thread "Component Resolve Thread".

at org.eclipse.osgi.framework.internal.core.AbstractBundle.beginStateChange(AbstractBundle.java:1088)

at org.eclipse.osgi.framework.internal.core.AbstractBundle.suspend(AbstractBundle.java:564)

at org.eclipse.osgi.framework.internal.core.Framework.suspendBundle(Framework.java:1206)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.decFWSL(StartLevelManager.java:592)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.doSetStartLevel(StartLevelManager.java:257)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.shutdown(StartLevelManager.java:215)

at org.eclipse.osgi.framework.internal.core.InternalSystemBundle.suspend(InternalSystemBundle.java:284)

at org.eclipse.osgi.framework.internal.core.Framework.shutdown(Framework.java:692)

at org.eclipse.osgi.framework.internal.core.Framework.close(Framework.java:600)

at org.eclipse.core.runtime.adaptor.EclipseStarter.shutdown(EclipseStarter.java:399)

at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:199)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:606)

at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:629)

at org.eclipse.equinox.launcher.Main.basicRun(Main.java:584)

at org.eclipse.equinox.launcher.Main.run(Main.java:1438)

Caused by: org.eclipse.osgi.framework.internal.core.AbstractBundle$BundleStatusException

... 18 more

Root exception:

org.eclipse.osgi.framework.internal.core.AbstractBundle$BundleStatusException

at org.eclipse.osgi.framework.internal.core.AbstractBundle.beginStateChange(AbstractBundle.java:1088)

at org.eclipse.osgi.framework.internal.core.AbstractBundle.suspend(AbstractBundle.java:564)

at org.eclipse.osgi.framework.internal.core.Framework.suspendBundle(Framework.java:1206)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.decFWSL(StartLevelManager.java:592)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.doSetStartLevel(StartLevelManager.java:257)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.shutdown(StartLevelManager.java:215)

at org.eclipse.osgi.framework.internal.core.InternalSystemBundle.suspend(InternalSystemBundle.java:284)

at org.eclipse.osgi.framework.internal.core.Framework.shutdown(Framework.java:692)

at org.eclipse.osgi.framework.internal.core.Framework.close(Framework.java:600)

at org.eclipse.core.runtime.adaptor.EclipseStarter.shutdown(EclipseStarter.java:399)

at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:199)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:606)

at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:629)

at org.eclipse.equinox.launcher.Main.basicRun(Main.java:584)

at org.eclipse.equinox.launcher.Main.run(Main.java:1438)

!ENTRY org.eclipse.core.contenttype 4 0 2015-11-03 09:28:58.409

!MESSAGE FrameworkEvent ERROR

!STACK 0

org.osgi.framework.BundleException: State change in progress for bundle "reference:file:plugins/org.eclipse.core.contenttype_3.4.200.v20120523-2004.jar" by thread "Component Resolve Thread".

at org.eclipse.osgi.framework.internal.core.AbstractBundle.beginStateChange(AbstractBundle.java:1088)

at org.eclipse.osgi.framework.internal.core.AbstractBundle.suspend(AbstractBundle.java:564)

at org.eclipse.osgi.framework.internal.core.Framework.suspendBundle(Framework.java:1206)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.decFWSL(StartLevelManager.java:592)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.doSetStartLevel(StartLevelManager.java:257)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.shutdown(StartLevelManager.java:215)

at org.eclipse.osgi.framework.internal.core.InternalSystemBundle.suspend(InternalSystemBundle.java:284)

at org.eclipse.osgi.framework.internal.core.Framework.shutdown(Framework.java:692)

at org.eclipse.osgi.framework.internal.core.Framework.close(Framework.java:600)

at org.eclipse.core.runtime.adaptor.EclipseStarter.shutdown(EclipseStarter.java:399)

at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:199)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:606)

at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:629)

at org.eclipse.equinox.launcher.Main.basicRun(Main.java:584)

at org.eclipse.equinox.launcher.Main.run(Main.java:1438)

Caused by: org.eclipse.osgi.framework.internal.core.AbstractBundle$BundleStatusException

... 18 more

Root exception:

org.eclipse.osgi.framework.internal.core.AbstractBundle$BundleStatusException

at org.eclipse.osgi.framework.internal.core.AbstractBundle.beginStateChange(AbstractBundle.java:1088)

at org.eclipse.osgi.framework.internal.core.AbstractBundle.suspend(AbstractBundle.java:564)

at org.eclipse.osgi.framework.internal.core.Framework.suspendBundle(Framework.java:1206)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.decFWSL(StartLevelManager.java:592)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.doSetStartLevel(StartLevelManager.java:257)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.shutdown(StartLevelManager.java:215)

at org.eclipse.osgi.framework.internal.core.InternalSystemBundle.suspend(InternalSystemBundle.java:284)

at org.eclipse.osgi.framework.internal.core.Framework.shutdown(Framework.java:692)

at org.eclipse.osgi.framework.internal.core.Framework.close(Framework.java:600)

at org.eclipse.core.runtime.adaptor.EclipseStarter.shutdown(EclipseStarter.java:399)

at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:199)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:606)

at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:629)

at org.eclipse.equinox.launcher.Main.basicRun(Main.java:584)

at org.eclipse.equinox.launcher.Main.run(Main.java:1438)

!ENTRY org.eclipse.equinox.registry 4 0 2015-11-03 09:29:03.423

!MESSAGE FrameworkEvent ERROR

!STACK 0

org.osgi.framework.BundleException: State change in progress for bundle "reference:file:plugins/org.eclipse.equinox.registry_3.5.200.v20120522-1841.jar" by thread "Component Resolve Thread".

at org.eclipse.osgi.framework.internal.core.AbstractBundle.beginStateChange(AbstractBundle.java:1088)

at org.eclipse.osgi.framework.internal.core.AbstractBundle.suspend(AbstractBundle.java:564)

at org.eclipse.osgi.framework.internal.core.Framework.suspendBundle(Framework.java:1206)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.decFWSL(StartLevelManager.java:592)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.doSetStartLevel(StartLevelManager.java:257)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.shutdown(StartLevelManager.java:215)

at org.eclipse.osgi.framework.internal.core.InternalSystemBundle.suspend(InternalSystemBundle.java:284)

at org.eclipse.osgi.framework.internal.core.Framework.shutdown(Framework.java:692)

at org.eclipse.osgi.framework.internal.core.Framework.close(Framework.java:600)

at org.eclipse.core.runtime.adaptor.EclipseStarter.shutdown(EclipseStarter.java:399)

at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:199)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:606)

at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:629)

at org.eclipse.equinox.launcher.Main.basicRun(Main.java:584)

at org.eclipse.equinox.launcher.Main.run(Main.java:1438)

Caused by: org.eclipse.osgi.framework.internal.core.AbstractBundle$BundleStatusException

... 18 more

Root exception:

org.eclipse.osgi.framework.internal.core.AbstractBundle$BundleStatusException

at org.eclipse.osgi.framework.internal.core.AbstractBundle.beginStateChange(AbstractBundle.java:1088)

at org.eclipse.osgi.framework.internal.core.AbstractBundle.suspend(AbstractBundle.java:564)

at org.eclipse.osgi.framework.internal.core.Framework.suspendBundle(Framework.java:1206)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.decFWSL(StartLevelManager.java:592)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.doSetStartLevel(StartLevelManager.java:257)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.shutdown(StartLevelManager.java:215)

at org.eclipse.osgi.framework.internal.core.InternalSystemBundle.suspend(InternalSystemBundle.java:284)

at org.eclipse.osgi.framework.internal.core.Framework.shutdown(Framework.java:692)

at org.eclipse.osgi.framework.internal.core.Framework.close(Framework.java:600)

at org.eclipse.core.runtime.adaptor.EclipseStarter.shutdown(EclipseStarter.java:399)

at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:199)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:606)

at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:629)

at org.eclipse.equinox.launcher.Main.basicRun(Main.java:584)

at org.eclipse.equinox.launcher.Main.run(Main.java:1438)

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1 Answer

  • Posted on Nov 06, 2015 at 02:26 PM

    Hello Raphael - can you confirm this is the latest version of Lumira Desktop 1.28.5? And your Windows Operating system isn't 32 bit?

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    • Francois,

      Looks like McAfee may set to aggressive mode for scanning. You need ask you IT Admin to test Lumira with McAfee Scan temporary disabled to confirm that McAfee is the cause of your issue.

      Have you made sure you NOT running any other application in the backgrounds, check windows taskmanager to confirm process.

      Regards,

      Ajay

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