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Custom Alert Execution Stop

Hi,

I have created Custom Alert in Indent Driven  Interaction Context , it is working perfectly ,And in the Service I defined as Fact Gathering type .

Now whenever my custom class is called , I am raising exception CX_CRM_SMF_STOP_RULE_EVAL to stop displaying the alert , but system is still showing the alert without the attribute ( the parameter which i am passing to the rule using  set_fb_attr_by_id ), I tried exception CX_CRM_SMF_SERVICE_FAILED, still it doesn't work.

What could be the problem ?

Regard

Vikranth

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1 Answer

  • Nov 16, 2015 at 07:57 AM

    Hi Naga,

    I think you can debug at following methods to analyze further.

    Class Interface      CL_CRM_IC_ABAP_ALERT

    Method     IF_CRM_IC_ALERT_SERVICE~SEND_ALERT_MESSAGE

    Method     RAISE_ALERT_EVENT

    Method     IF_CRM_IC_ALERT_SERVICE~INITIALIZE

    Class Interface  CL_CRM_SMF_SERVICE_MANAGER

    METHOD           EXECUTE

    Best Regards,

    Bruce

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