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Java Heap dump error

Hi,

We are running SAP WM 6.1 on SMP version: 3.0.8.3 SP level: 08.


We are getting heap dump error (below logs generated) while publishing the Agentry version from SMP cockpit. This version publish is done and is showing under the Published versions list and this version is there in production folder inside the configuration folder . After SMP server restart published version is getting deleted.

   :    [8112]  09:53:18    ***ERROR (:0): OutOfMemoryError: Could not allocate 0bytes

java.lang.OutOfMemoryError: GC overhead limit exceeded

   :    [8652]  09:53:22    ***ERROR (:0): OutOfMemoryError: Could not allocate 0bytes

   :    [4904]  09:53:26    ***ERROR (:0): OutOfMemoryError: Could not allocate 0bytes

Dumping heap to ./log/heap_dump.hprof ...

   :    [2668]  09:53:31    ***ERROR (:0): OutOfMemoryError: Could not allocate 0bytes

Heap dump file created [6705493333 bytes in 43.053 secs]

   :    [8288]  09:54:18    ***ERROR (:0): OutOfMemoryError: Could not allocate 0bytes


We have only one Agentry application and we are facing this issue in our development environment. We have the same java heap configurations in Quality and Production environments, there we don't have any issue. We published Agentry version in our development environment so many times we have not faced this issue earlier. All of sudden we are getting this issue.

We upgraded our SMP server to 3.0.9.1 SP level: 09 even though we are facing the same issue.


-Shyam


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2 Answers

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    Former Member
    Nov 04, 2015 at 02:30 AM

    How much ram is on Dev server VS the QA server?

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    • Former Member shyam prasad

      Shyam

      Are you using cluster? current heap is consuming ~3gb which is quite big. I think  you have to increase your system memory and also please upgrade to latest version of SMP server. latest is SP09 PL03.

      Ajitesh

  • Nov 06, 2015 at 03:18 PM

    Shyam,

    Hi. This is documented in our SAP KBA note # 2230825 - Unable to upload the Agentry application with the error "OutOfMemoryError".

    Best Regards,

    SAP Mobile Support Team

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