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When I create incidents do not fill Service Employee Group and shows error

When I create incidents do not fill Service Employee Group and shows the following error:

I went to CRMD_ORDER transaction and it shows error too.

I clicked on Item 1 "INVESTIGATION" and go to Partner, in there I can fill the missing data, but its supposed to be filled automatically.

WIthout error

We register around of 200 daily messages, and fill all those messages manually is very stressful and take a lot of time.

Anybody can help me in this issue?

Kind Regards

crmd_order.gif (29.0 kB)
no-error.gif (30.4 kB)
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1 Answer

  • Best Answer
    Nov 18, 2015 at 07:33 PM

    I solve for my own this error, thank you for all.

    In SPRO you nedd to add Service Employee Group as no partner known option.

    Kind Regards

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