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Former Member

Performance issue in Solution manager - SAP Work process increase /decrease in SM50

Hello All,

System is not generating any memory dump but accessing the system is taking very long time.

Currrently we are in Solution manager 7.1 SPS11.

Os - AIX 7.1 and Oracle 11.2.0.4.6

Please find the below screenshot and let us know if we need to increase the Dialog/Backround work process in the system.

RZ04

SM50

SM51 ( Queue Information)

ST03N

For all work process

Only Dialog work process

For BG work process

Also we are getting the below text in dev_disp

Regards

SS

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1 Answer

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    Former Member
    Nov 03, 2015 at 06:14 PM

    Hi SS,

    Currently, your SM50 seems to be fine. So i dont think increasing no. of dialog work process will help.

    Have a look at the following SAP Note

    1835721 - Troubleshooting performance problems in Solution Manager

    the only thing which i see as high is Roll wait time. Check the network performance between the frontend GUI and application server.

    Regards

    Aditya Khorana

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