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BP Relationships and Account Team deleted by Replication

Hi Experts,

We have Customers created in ECC and replicated to C4C via HCI. Customer Partner Functions are also repliacted from ECC to C4C.

What we have noticed lately  that ECC replication deletes the relationship's  and the Account Team functions which were created manually in C4C.

Is there way to hold the relations and partner functions created in C4C with out being deleted when the replication happens ?

I tried adjusting the parameter "partnerFunctionListCompleteTransmissionIndicator" to false, however it still deletes the relations created in C4C. 

Regards,

Amber Badam

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3 Answers

  • Best Answer
    Mar 19, 2016 at 05:55 PM

    Hello Amber,

    Check below discussion, seems to be similar and might be helpful.

    Account Owner (C4C) get overwritten when change... | SCN

    Regards,

    Chandan

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  • Nov 04, 2015 at 08:06 PM

    Appreciate any tips

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    • Former Member Apoorva Singh

      Hi Apoorva.

      this action codes are very useful , could you please tell us from which documentation you took this information?

      thanks a lot for your help.

  • Mar 18, 2016 at 11:09 AM

    Hi Amber,

    was your issue solved? We are currently facing the exact same issue.

    1. Create Customer in C4C incl. Sales Data and replicate to ERP (via PI)
    2. ERP creates a DEBMAS IDoc after creation
    3. After processing of the corresponding WebServiceMessage the Customer Owner is deleted in C4C

    EDIT: We will follow the instructions in SAP Note 2209527 - Account Owner Removed After Replication with ECC or CRM. Seems to be exactly what we Need.

    Thanks and regard,s

    Stefan

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