on 11-03-2015 4:25 PM
Hi Experts,
We have Customers created in ECC and replicated to C4C via HCI. Customer Partner Functions are also repliacted from ECC to C4C.
What we have noticed lately that ECC replication deletes the relationship's and the Account Team functions which were created manually in C4C.
Is there way to hold the relations and partner functions created in C4C with out being deleted when the replication happens ?
I tried adjusting the parameter "partnerFunctionListCompleteTransmissionIndicator" to false, however it still deletes the relations created in C4C.
Regards,
Amber Badam
Hello Amber,
Check below discussion, seems to be similar and might be helpful.
Account Owner (C4C) get overwritten when change... | SCN
Regards,
Chandan
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Hi Amber,
was your issue solved? We are currently facing the exact same issue.
EDIT: We will follow the instructions in SAP Note 2209527 - Account Owner Removed After Replication with ECC or CRM. Seems to be exactly what we Need.
Thanks and regard,s
Stefan
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Appreciate any tips
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Hi Amber.
I do not have access to any ECC related Integration system. The thing that dictates update or deletion or creation is the 'actionCode' field on which you can put conditions depending on your requirement in HCI.
Here is the Guideline what Action codes do in target system:
Regards
Apoorva
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