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/SYCLO/CX_CORE_RFC_OO_DATA:An exception occurred

I am trying to install SMP 3.0 SP 3 and then i get the following error in logs

Below is the LOG from the server

#INFO#System.out##anonymous#Agentry Prod Def Load Loop Thread###checkForErrors::1::message::E::10-30-2015 14:37:42  - /SYCLO/CX_CORE_RFC_OO_DATA:An exception occurred |

2015 10 30 19:07:43#+0530#INFO#System.out##anonymous#Agentry Prod Def Load Loop Thread###User::rethrowException::begin |

2015 10 30 19:07:43#+0530#INFO#System.out##anonymous#Agentry Prod Def Load Loop Thread###User::rethrowException::Exception caught: 10-30-2015 14:37:42  - /SYCLO/CX_CORE_RFC_OO_DATA:An exception occurred |

2015 10 30 19:07:43#+0530#INFO#System.out##anonymous#Agentry Prod Def Load Loop Thread### |

2015 10 30 19:07:43#+0530#INFO#System.out##anonymous#Agentry Prod Def Load Loop Thread###User::rethrowException::COM.SYCLO.AGENTRY.AGENTRYEXCEPTION: 10-30-2015 14:37:42  - /SYCLO/CX_CORE_RFC_OO_DATA:AN EXCEPTION OCCURRED |

2015 10 30 19:07:43#+0530#INFO#System.out##anonymous#Agentry Prod Def Load Loop Thread### |

2015 10 30 19:07:43#+0530#INFO#System.out##anonymous#Agentry Prod Def Load Loop Thread###    AT COM.SYCLO.SAP.BAPI.BAPIERRORHANDLER.INIT(BAPIERRORHANDLER.JAVA:76) |

2015 10 30 19:07:43#+0530#INFO#System.out##anonymous#Agentry Prod Def Load Loop Thread###    AT COM.SYCLO.SAP.BAPI.BAPIERRORHANDLER.<INIT>(BAPIERRORHANDLER.JAVA:48) |

2015 10 30 19:07:43#+0530#INFO#System.out##anonymous#Agentry Prod Def Load Loop Thread###    AT COM.SYCLO.SAP.BAPI.BAPI.CHECKFORERRORS(BAPI.JAVA:370) |

2015 10 30 19:07:43#+0530#INFO#System.out##anonymous#Agentry Prod Def Load Loop Thread###    AT COM.SYCLO.SAP.BAPI.BAPI.RUN(BAPI.JAVA:250) |

2015 10 30 19:07:43#+0530#INFO#System.out##anonymous#Agentry Prod Def Load Loop Thread###    AT COM.SYCLO.SAP.SESSIONMANAGER.CREATEREMOTEUSER(SESSIONMANAGER.JAVA:154) |

2015 10 30 19:07:43#+0530#INFO#System.out##anonymous#Agentry Prod Def Load Loop Thread###    AT COM.SYCLO.SAP.SESSIONMANAGER.OPENSESSION(SESSIONMANAGER.JAVA:113) |

2015 10 30 19:07:43#+0530#INFO#System.out##anonymous#Agentry Prod Def Load Loop Thread###    AT COM.SYCLO.SAP.USER.INITSESSION(USER.JAVA:860) |

2015 10 30 19:07:43#+0530#INFO#System.out##anonymous#Agentry Prod Def Load Loop Thread###    AT COM.SYCLO.SAP.SERVER.LOGIN(SERVER.JAVA:483) |

2015 10 30 19:07:43#+0530#INFO#System.out##anonymous#Agentry Prod Def Load Loop Thread###    AT COM.SYCLO.SAP.SERVER.CREATESERVICEUSER(SERVER.JAVA:1756) |

2015 10 30 19:07:43#+0530#INFO#System.out##anonymous#Agentry Prod Def Load Loop Thread###    AT COM.SYCLO.SAP.SERVER.GETSERVICEUSER(SERVER.JAVA:1874) |

2015 10 30 19:07:43#+0530#INFO#System.out##anonymous#Agentry Prod Def Load Loop Thread###    AT COM.SYCLO.SAP.SERVER.LOADSAPPROPERTIES(SERVER.JAVA:854) |

2015 10 30 19:07:43#+0530#INFO#System.out##anonymous#Agentry Prod Def Load Loop Thread###    AT COM.SYCLO.SAP.SERVER.INITSERVER(SERVER.JAVA:297) |

2015 10 30 19:07:43#+0530#INFO#System.out##anonymous#Agentry Prod Def Load Loop Thread###    AT COM.SYCLO.SAP.SERVER.<INIT>(SERVER.JAVA:272) |

2015 10 30 19:07:43#+0530#INFO#System.out##anonymous#Agentry Prod Def Load Loop Thread###    AT COM.SYCLO.SAP.WORKMANAGER.SERVER.<INIT>(SERVER.JAVA:26) |

2015 10 30 19:07:43#+0530#INFO#System.out##anonymous#Agentry Prod Def Load Loop Thread### |

2015 10 30 19:07:43#+0530#INFO#System.out##anonymous#Agentry Prod Def Load Loop Thread###release::begin |

2015 10 30 19:07:43#+0530#INFO#System.out##anonymous#Agentry Prod Def Load Loop Thread###closeConnection::begin |

2015 10 30 19:07:43#+0530#INFO#System.out##anonymous#Agentry Prod Def Load Loop Thread###endStatefulConnection::begin |

2015 10 30 19:07:43#+0530#INFO#System.out##anonymous#Agentry Prod Def Load Loop Thread###endDestination::begin |

2015 10 30 19:07:43#+0530#INFO#System.out##anonymous#Agentry Prod Def Load Loop Thread###endJcoSession::begin |

2015 10 30 19:07:43#+0530#ERROR#System.err##anonymous#Agentry Prod Def Load Loop Thread###com.syclo.agentry.LoginBlockedException: 10-30-2015 14:37:42  - /SYCLO/CX_CORE_RFC_OO_DATA:An exception occurred |

2015 10 30 19:07:43#+0530#ERROR#System.err##anonymous#Agentry Prod Def Load Loop Thread### |

2015 10 30 19:07:43#+0530#ERROR#System.err##anonymous#Agentry Prod Def Load Loop Thread###    at com.syclo.sap.Server.login(Server.java:521) |

2015 10 30 19:07:43#+0530#ERROR#System.err##anonymous#Agentry Prod Def Load Loop Thread###    at com.syclo.sap.Server.createServiceUser(Server.java:1756) |

2015 10 30 19:07:43#+0530#ERROR#System.err##anonymous#Agentry Prod Def Load Loop Thread###    at com.syclo.sap.Server.getServiceUser(Server.java:1874) |

2015 10 30 19:07:43#+0530#ERROR#System.err##anonymous#Agentry Prod Def Load Loop Thread###    at com.syclo.sap.Server.loadSAPProperties(Server.java:854) |

2015 10 30 19:07:43#+0530#ERROR#System.err##anonymous#Agentry Prod Def Load Loop Thread###    at com.syclo.sap.Server.initServer(Server.java:297) |

2015 10 30 19:07:43#+0530#ERROR#System.err##anonymous#Agentry Prod Def Load Loop Thread###    at com.syclo.sap.Server.<init>(Server.java:272) |

2015 10 30 19:07:43#+0530#ERROR#System.err##anonymous#Agentry Prod Def Load Loop Thread###    at com.syclo.sap.workmanager.Server.<init>(Server.java:26) |

2015 10 30 19:07:43#+0530#ERROR#com.sap.mobile.platform.server.agentry.console##anonymous#Agentry Prod Def Load Loop Thread###Exception: 19:07:43 10/30/2015 : 20 (Agentry3), JavaBackEndError (JAVA EXCEPTION CAUGHT: com.syclo.agentry.AgentryException: 10-30-2015 14:37:42  - /SYCLO/CX_CORE_RFC_OO_DATA:An exception occurred),  |

2015 10 30 19:07:44#+0530#INFO#System.out##anonymous#SMPServerStatusManager###SMPServerStatusManager: 86 of 86 tracked bundles have initialized. |

2015 10 30 19:07:45#+0530#INFO#System.out##anonymous#SMPServerStatusManager###SMPServerStatusManager: The SMP server has initialized and is ready. |

Can anyone help over here...

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2 Answers

  • Best Answer
    Nov 06, 2015 at 04:15 PM

    Don,

    Hi. See if your issue is tied to this recorded SAP KBA article.

    2132346 - /SYCLO/CX_CORE_RFC_OO_DATA: An exception occurred - SAP Work Manager

    Best Regards,

    Mark Pe
    SAP Platinum Support Engineer

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    Former Member
    Nov 03, 2015 at 02:40 PM

    Hi Joseph,

    Looks like you are getting this error while starting the SMP server.

    Did you configure the service user on the SERVICE_LOGON section in JAVABE.ini file under the agentry application.

    If yes, does this user has proper RFC authorisation ?

    -shanthi

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    • Former Member Former Member

      Joseph,

      have you restarted SMP server after modifying this?

      are you able to login to SAP gui by using same credenntial?

      Ajitesh