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Former Member

QM Notification - Action Box (item box in gray)

Hi All,

I'am looking for a way to be able to solve the problem below.

In Notification customizing, action box, I have set my action item as "only executable once". But if, for any reasons, an error occurs during the process, I can't relaunch it because the item is now in gray. Is there any way (even in abap) to be sure that the item will be in gray only if the process succeed.

Thank's in advance.


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1 Answer

  • Nov 04, 2015 at 08:32 AM

    Hi Flo Rent,

    If after execution of the task assigned to 'Action Box' is coming as grayed out due to the reason that it was "only executable once" then in normal condition, you can't re-do it. But I think you can try the below options -

    a) Delete the recently executed action box relevant task form notification and save the record in QM02.

    b) After that again open the same notification in transaction in QM02, and see if you can have the same action box working again or not.

    NOTE: If you delete it, then ideally the task linked to action box will be deleted form QMSM table records, and hence it should allow you to re-trigger it again.

    Please can you check this and confirm.



    Task.PNG (3.5 kB)
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    • Former Member Arijit Banerjee

      Hi Arijit,

      My specific process is creating and closing the task at the same time so it's always in TSCO status.

      I will try to find the abap parameter to check or delete via BAPI my task.