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sapstartsrv process consuming more memory in sap portal

Former Member
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Hello ,

In HR Portal , sapstartsrv process is consuming more memory (more than 6gb ) in sap java HR Portal.

SAP HR portal :  Window system.

Can you please tel why it is taking more memory space.

regards,

gayathri

Accepted Solutions (1)

Accepted Solutions (1)

alwina_enns
Employee
Employee
0 Kudos

Dear Gayathri,

it can have several reasons. As of kernel release 7.10 the sapstartsrv has an integrated CCMS agent, in some cases this agent was the causer of the high memory consumption. Is a smd agent running on the server? This agent can also be the reason. Which release has the sapstartsrv, could you please check it with:

sapcontrol -nr NN -function GetVersionInfo

where "NN" is the instance number.

Regards,
Alwina

Former Member
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Thanks Alwina for Reply. Issue got resolved by killing that sapstartsrv process and sapstartsrv process automatically gets recreated .

alwina_enns
Employee
Employee
0 Kudos

Hello Gayathri,

thanks for the update

Regards,
Alwina

Former Member
0 Kudos

Hello Alwina,


Operating System used: SUN OS

database : Oracle

CI and DB are on different servers.

Kindly help me with the steps required to install standalone gateway in unix system on DB server.

Please share documents to install standalone gateway in DB Server.

Regards,

alwina_enns
Employee
Employee
0 Kudos

Hello Gayathri,

you should check SAP notes on BC-INS component for your software release. For example, this one:

1708600 - Inst. Gateway SAP Systems Netweaver 7.1 and higher

The note contains information about documentation to be used and further SAP notes.

Regards, Alwina

Former Member
0 Kudos

Thanks Alwin.

But system is SAP ECC 6.0. It is not SAP Netweaver 7.0.

can you please give the path in Service market place where we can download the gateway SAR Files

Regards,

Gayu.

Answers (0)