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sapstartsrv process consuming more memory in sap portal

Hello ,

In HR Portal , sapstartsrv process is consuming more memory (more than 6gb ) in sap java HR Portal.

SAP HR portal : Window system.

Can you please tel why it is taking more memory space.

regards,

gayathri

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    Posted on Nov 11, 2015 at 01:49 PM

    Dear Gayathri,

    it can have several reasons. As of kernel release 7.10 the sapstartsrv has an integrated CCMS agent, in some cases this agent was the causer of the high memory consumption. Is a smd agent running on the server? This agent can also be the reason. Which release has the sapstartsrv, could you please check it with:

    sapcontrol -nr NN -function GetVersionInfo

    where "NN" is the instance number.

    Regards,
    Alwina

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