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Former Member

Workflows - viewing a work item as an attachment!

Hello team,

Everytime the user tries to view a work item  attachment (PDF)  via an SAP document viewer in her workflow inbox , it prompts her to save the file first rather than instantly displaying it. Apparently this strange behavior has only  occurred only now.

Does anyone have insights on why this may be happening? Could this possible be an SAP issue or a browser issue? the user currently uses the chrome browser to access her inbox.

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1 Answer

  • Nov 04, 2015 at 01:16 PM


    Sounds like a local issue. What happens when they use Chrome to vie email with an attachment? Is it the same?

    You might want to check security settings in chrome first.

    Kind regards, Rob Dielemans

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    • Former Member


      Just to add to the above, the user is trying to open the attachment via Outlook,

      The email is received in Outlook, the user clicks on the link to first preview the attachment via document viewer. But the document viewer opens in chrome browser and directly prompts the user to save the document.