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Date and priority of notification

YBS
Participant
0 Kudos

Hello Experts,

Please i have a question, I created an order from the maintenance plan, I set as the creation of the order generates a notification, but I do not understand why I can not find the end date in the notification !! How can I do to have the same date of the order in the notification also the priority??

Regards,

Accepted Solutions (0)

Answers (1)

Answers (1)

peter_atkin
Active Contributor
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Mika

Does the order and the notification have the same Priority Type assigned?

You can find the Priority Type in the order on the Control tab. For the notification you will need to check the IMG.

PeteA

YBS
Participant
0 Kudos

Hi Pete,

Yes the order and the notification have the same priority type assigned,

For the last point i don't understand 😕 !

Regards,

peter_atkin
Active Contributor
0 Kudos

Mika Yan,


The 2nd point was informing you of how to check the Priority Type settings.

Was the order created with a priority value (i.e. from maintenance item), or was this value set manually later (see change log for details).

PeteA

YBS
Participant
0 Kudos

Hello Pete,

The order created with a priority value from maintenance plan,

Regards,

peter_atkin
Active Contributor
0 Kudos

Some questions:

  • Can you replicate the issue, or is the a one-off instance?
  • Are you using any developments in the order/notification process? If so, then deactivate them and re-test.

Also have a look at this OSS Note: http://service.sap.com/sap/support/notes/2074571

PeteA

YBS
Participant
0 Kudos

Hello Pete,

No i don't use any dev, i can't see this note OSS i need user + pw !

Regards,