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Former Member

SAP CRM Resourse planning issue

Hi Team,

I am facing issue with Resourse planning page, when i enter service_pro role and the navigation bar, links are working fine but only Resouce planning is not working.

Problem : when i click on Resource planning search page then the page opens but all the popups, buttons including back button and Functions like F1, F2 none were working.

I have to work on Resouce planning but due to this issue not able to work.

Please help in fixing the issue.

If any of know the soultion please provide me the detailed infomation how to reslove it, and what are the necesary steps to follow to get resloved.

Thanks

Bharath kumar

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2 Answers

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    Former Member
    Nov 03, 2015 at 08:43 AM

    Hi Bharath

    I'm not an expert on this module but there maybe some integration dependancies which need to be resolved before you can use this functionality.

    Check the documentation on SAP Help on this subject.

    Regards

    Arden

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    Former Member
    Nov 03, 2015 at 10:46 AM

    Hi Arden Stricke,

    Could you please tell me which integration part i have to look in? could you please elabarate more this, so that i can try from my side.

    Thanks & Regards

    Bharath kumar

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    • Hi Bharath,

      Can you please check if Workforce Deployment Add-On is installed in your SAP CRM system. In order for the Service Resource planning to operate, you need to install that add on.

      You can check the same in the system menu.

      Hope this helps.

      Thanks,

      Samantak