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Not Able to Login with SAP Solution Manager

Dear Experts,

Please find the below screen shots.

As we are not able to login with the solution Manager and getting the error as below screen shot.

Please help me..

7.png (231.9 kB)
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11 Answers

  • avatar image
    Former Member
    Nov 03, 2015 at 08:24 AM

    Hi Rajkumar

    Check with your BASIS team, Solution manager server is down or your SAP GUI properties are wrong.

    Thanks

    Rishav

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    • Ji Actually i am only basis person, the issue is assigned to me, we are getting the error as partner ip no sapdp00 not reached.

      realease 720

      return code : -10

      Error no : 10061

      Error Text: Wsaeconnrefused.

      What are all the steps i need to do.?

  • avatar image
    Former Member
    Nov 03, 2015 at 08:44 AM

    Hi Rajkumar,

    Error no : 10061

    Error Text: Wsaeconnrefused.

    Mainly error code 10061 is related with any type of network issue,try to perform initial checks at your end to overcome dis-connectivity of network.

    In resume do verify the status of server too means it's in start mode or not ?

    Regards,

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  • Nov 03, 2015 at 10:10 AM

    I pinged the ip address and checked with server its ok, but the disp+work.exe is stopped.

    can any one help..

    ill send the log file if want

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  • avatar image
    Former Member
    Nov 03, 2015 at 10:12 AM

    Hi,

    Could you share dev_w0,trans.log files from the server ?

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  • Nov 03, 2015 at 10:19 AM

    ---------------------------------------------------

    trc file: "dev_disp", trc level: 1, release: "720"

    ---------------------------------------------------

    sysno      00

    sid        XIS

    systemid   562 (PC with Windows NT)

    relno      7200

    patchlevel 0

    patchno    114

    intno      20020600

    make       multithreaded, Unicode, 64 bit, optimized

    profile    \\XSLSOL\sapmnt\XIS\SYS\profile\XIS_DVEBMGS00_XSLSOL

    pid        4364

    kernel runs with dp version 133000(ext=118000) (@(#) DPLIB-INT-VERSION-133000-UC)

    length of sys_adm_ext is 588 bytes

    *** SWITCH TRC-HIDE on ***

    ***LOG Q00=> DpSapEnvInit, DPStart (00 4364) [dpxxdisp.c   1293]

    shared lib "dw_xml.dll" version 114 successfully loaded

    shared lib "dw_xtc.dll" version 114 successfully loaded

    shared lib "dw_stl.dll" version 114 successfully loaded

    shared lib "dw_gui.dll" version 114 successfully loaded

    shared lib "dw_mdm.dll" version 114 successfully loaded

    shared lib "dw_rndrt.dll" version 114 successfully loaded

    shared lib "dw_abp.dll" version 114 successfully loaded

    shared lib "dw_sym.dll" version 114 successfully loaded

    shared lib "dw_aci.dll" version 114 successfully loaded

    rdisp/softcancel_sequence :  -> 0,5,-1

    use internal message server connection to port 3900

    rdisp/dynamic_wp_check : 1

    rdisp/calculateLoadAverage : 1

    Tue Nov 03 15:05:49 2015

    *** WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds

    ***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c  6423]

    MtxInit: 30000 0 0

    DpSysAdmExtInit: ABAP is active

    DpSysAdmExtInit: VMC (JAVA VM in WP) is not active

    DpIPCInit2: write dp-profile-values into sys_adm_ext

    DpIPCInit2: start server >XSLSOL_XIS_00                           <

    DpShMCreate: sizeof(wp_adm)  43024 (2264)

    DpShMCreate: sizeof(tm_adm)  5517056 (27448)

    DpShMCreate: sizeof(wp_ca_adm)  64000 (64)

    DpShMCreate: sizeof(appc_ca_adm) 64000 (64)

    DpCommTableSize: max/headSize/ftSize/tableSize=500/16/584064/584080

    DpShMCreate: sizeof(comm_adm)  584080 (1144)

    DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0

    DpShMCreate: sizeof(slock_adm)  0 (296)

    DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0

    DpShMCreate: sizeof(file_adm)  0 (80)

    DpShMCreate: sizeof(vmc_adm)  0 (2152)

    DpShMCreate: sizeof(wall_adm)  (41664/42896/64/192)

    DpShMCreate: sizeof(gw_adm) 48

    DpShMCreate: sizeof(j2ee_adm) 3952

    DpShMCreate: SHM_DP_ADM_KEY  (addr: 00000000079A0050, size: 6374928)

    DpShMCreate: allocated sys_adm at 00000000079A0060

    DpShMCreate: allocated wp_adm_list at 00000000079A3070

    DpShMCreate: allocated wp_adm at 00000000079A3260

    DpShMCreate: allocated tm_adm_list at 00000000079ADA80

    DpShMCreate: allocated tm_adm at 00000000079ADAD0

    DpShMCreate: allocated wp_ca_adm at 0000000007EF09E0

    DpShMCreate: allocated appc_ca_adm at 0000000007F003F0

    DpShMCreate: allocated comm_adm at 0000000007F0FE00

    DpShMCreate: system runs without slock table

    DpShMCreate: system runs without file table

    DpShMCreate: allocated vmc_adm_list at 0000000007F9E7A0

    DpShMCreate: system runs without vmc_adm

    DpShMCreate: allocated gw_adm at 0000000007F9E850

    DpShMCreate: allocated j2ee_adm at 0000000007F9E890

    DpShMCreate: allocated ca_info at 0000000007F9F810

    DpShMCreate: allocated wall_adm at 0000000007F9F8A0

    DpCommAttachTable: attached comm table (header=0000000007F0FE00/ft=0000000007F0FE10)

    DpSysAdmIntInit: initialize sys_adm

    rdisp/test_roll : roll strategy is DP_NORMAL_ROLL

    dia token check not active (10 token)

    MBUF state OFF

    DpCommInitTable: init table for 500 entries

    DpRqQInit: keep protect_queue / slots_per_queue 0 / 2001 in sys_adm

    rdisp/queue_size_check_value :  -> on,50,30,40,500,50,500,80

    EmInit: MmSetImplementation( 2 ).

    MM global diagnostic options set: 0

    <ES> client 0 initializing ....

    <ES> EsILock: use spinlock for locking

    <ES> InitFreeList

    <ES> block size is 4096 kByte.

    <ES> Info: em/initial_size_MB( 12275MB) not multiple of em/blocksize_KB( 4096KB)

    <ES> Info: em/initial_size_MB rounded up to 12276MB

    Using implementation view

    <EsNT> Using memory model view.

    <EsNT> Memory Reset disabled as NT default

    <ES> 3068 blocks reserved for free list.

    ES initialized.

    mm.dump: set maximum dump mem to 96 MB

    DpVmcSetActive: set vmc state DP_VMC_NOT_ACTIVE

    MPI: dynamic quotas disabled.

    MPI init: pipes=4000 buffers=1279 reserved=383 quota=10%

    J2EE server info

      start = TRUE

      state = STARTED

      pid = 6724

      argv[0] = D:\usr\sap\XIS\DVEBMGS00\exe\jcontrol.EXE

      argv[1] = D:\usr\sap\XIS\DVEBMGS00\exe\jcontrol.EXE

      argv[2] = pf=\\XSLSOL\sapmnt\XIS\SYS\profile\XIS_DVEBMGS00_XSLSOL

      argv[3] = -DSAPSTART=1

      argv[4] = -DCONNECT_PORT=65000

      argv[5] = -DSAPSYSTEM=00

      argv[6] = -DSAPSYSTEMNAME=XIS

      argv[7] = -DSAPMYNAME=XSLSOL_XIS_00

      argv[8] = -DSAPPROFILE=\\XSLSOL\sapmnt\XIS\SYS\profile\XIS_DVEBMGS00_XSLSOL

      argv[9] = -DFRFC_FALLBACK=ON

      argv[10] = -DFRFC_FALLBACK_HOST=localhost

      start_lazy = 0

      start_control = SAP J2EE startup framework

    DpJ2eeStart: j2ee state = STARTED

    rdisp/http_min_wait_dia_wp : 1 -> 1

    ***LOG CPS=> DpLoopInit, ICU ( 3.4 3.4 4.1) [dpxxdisp.c   1679]

    Tue Nov 03 15:06:09 2015

    ***LOG Q0K=> DpMsAttach, mscon ( XSLSOL) [dpxxdisp.c   12390]

    MBUF state LOADING

    DpStartStopMsg: send start message (myname is >XSLSOL_XIS_00                           <)

    DpStartStopMsg: start msg sent

    CCMS uses Shared Memory Key 73 for monitoring.

    CCMS: SemInMgt: Semaphore Management initialized by AlAttachShm_Doublestack.

    CCMS: SemInit: Semaphore 38 initialized by AlAttachShm_Doublestack.

    CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.

    CCMS: start to initalize 3.X shared alert area (first segment).

    DpJ2eeLogin: j2ee state = CONNECTED

    DpMBufHwIdSet: set Hardware-ID

    ***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c   1296]

    MBUF state ACTIVE

    DpWpBlksLow: max wp blocks in queue is 800 (80 %)

    MBUF component UP

    DpMsgProcess: 1 server in MBUF

    DpAppcBlksLow: max appc blocks in queue is 500 (50 %)

    ***LOG Q0I=> NiIRead: P=127.0.0.1:57687; L=127.0.0.1:65000: recv (10054: WSAECONNRESET: Connection reset by peer) [nixxi.cpp 5087]

    *** ERROR => NiIRead: SiRecv failed for hdl 41/sock 1340

        (SI_ECONN_BROKEN/10054; I4; ST; P=127.0.0.1:57687; L=127.0.0.1:65000) [nixxi.cpp    5087]

    DpJ2eeMsgProcess: j2ee state = CONNECTED (NIECONN_BROKEN)

    DpIJ2eeShutdown: send SIGINT to SAP J2EE startup framework (pid=6724)

    *** ERROR => DpProcKill: kill failed [dpntdisp.c   397]

    DpIJ2eeShutdown: j2ee state = SHUTDOWN

    Tue Nov 03 15:06:49 2015

    *** ERROR => DpHdlDeadWp: W0 (pid 6232) died (severity=0, status=0) [dpxxwp.c     1528]

    *** ERROR => DpHdlDeadWp: W1 (pid 10596) died (severity=0, status=0) [dpxxwp.c     1528]

    *** ERROR => DpHdlDeadWp: W2 (pid 8900) died (severity=0, status=0) [dpxxwp.c     1528]

    *** ERROR => DpHdlDeadWp: W3 (pid 6952) died (severity=0, status=0) [dpxxwp.c     1528]

    *** ERROR => DpHdlDeadWp: W4 (pid 6796) died (severity=0, status=0) [dpxxwp.c     1528]

    *** ERROR => DpHdlDeadWp: W5 (pid 6840) died (severity=0, status=0) [dpxxwp.c     1528]

    *** ERROR => DpHdlDeadWp: W6 (pid 6044) died (severity=0, status=0) [dpxxwp.c     1528]

    *** ERROR => DpHdlDeadWp: W7 (pid 1140) died (severity=0, status=0) [dpxxwp.c     1528]

    *** ERROR => DpHdlDeadWp: W8 (pid 10244) died (severity=0, status=0) [dpxxwp.c     1528]

    *** ERROR => DpHdlDeadWp: W9 (pid 11912) died (severity=0, status=0) [dpxxwp.c     1528]

    *** ERROR => DpHdlDeadWp: W10 (pid 11504) died (severity=0, status=0) [dpxxwp.c     1528]

    *** ERROR => DpHdlDeadWp: W11 (pid 4512) died (severity=0, status=0) [dpxxwp.c     1528]

    *** ERROR => DpHdlDeadWp: W12 (pid 2216) died (severity=0, status=0) [dpxxwp.c     1528]

    *** ERROR => DpHdlDeadWp: W13 (pid 11952) died..

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  • Nov 03, 2015 at 10:42 AM

    Hi ,

    1) check the apps server running or not..

    2) ping the apps server and database server.

    3) check the dpmon pf=<profile name> at OS level.

    4) check the etc/services file at OS level.

    5) Check the network gateway, logon groups.etc..

    6) chcek the instance number and server name are correctly maintain in logon groups.

    Thanks,

    Brindavan

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  • avatar image
    Former Member
    Nov 03, 2015 at 10:56 AM

    Hi,

    Still i'll stick with the network issue at your end.For more please follow SAP KBA   2074380 - Error 10054 together with the Advantage Database Server error 7020 "user logged out" resolution 1.Also please share dev_w0 log file & host file entries from the system as requested earlier.

    Regards,

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  • Nov 03, 2015 at 11:01 AM

    from were i can get that host file entries.and dev_w0 log file

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  • Nov 03, 2015 at 11:28 AM

    Ji,

    Previously the disp is showing, Now the disp+work itself is not showing in the solmon server after restarting the system.

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    • Former Member

      Hi Rajkumar,

      Basically what change you made in the system to end up in this issue?

      However, do you see any error logs in dev_w* and dev_icm the reason why I'm asking is I could see the dispatcher is finding difficulties in connecting to ICM on port 65000.

      ***LOG Q0I=> NiIRead: P=127.0.0.1:57687; L=127.0.0.1:65000: recv (10054: WSAECONNRESET: Connection reset by peer) [nixxi.cpp 5087]

      *** ERROR => NiIRead: SiRecv failed for hdl 41/sock 1340

          (SI_ECONN_BROKEN/10054; I4; ST; P=127.0.0.1:57687; L=127.0.0.1:65000) [nixxi.cpp    5087]

      DpJ2eeMsgProcess: j2ee state = CONNECTED (NIECONN_BROKEN

      1900647 - Parameter icm/admin_port

      If you are not able to find dispatcher then check if you can find some entries in the start profile as below,

      Execute_02 = local ln -s -f $(DIR_EXECUTABLE)/disp+work $(_DW)

      then you can look into log stderr2 and dev_disp if face any issues in dispatcher.

      Regards,
      Shanthosh

  • Nov 04, 2015 at 05:06 AM

    Hi,

    The above issue is solved yesterday itself.

    Reason is DB2 log files are full in archieve file.

    After deleting the old date in the drive. We got 5GB free and after refreshing that 5GB is reduced to 1GB and accumulated by yesterdays date DB2 log files.

    And then we are able to login in Solution Manager.

    Then could anyone exactly tell the location of Host file, and what to do for this space reducing problem. Because of this only we are getting that logging issue.

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