Tiles on the home page in C4C Extended edition app for iPAD not working

[Former Member]

Hi,

Need some urgent help.

I have set up the scorecards in the frontend tiles for the home page in C4C.

I can launch the scorecards when I'm using my desktop and logging into the tenant but when I'm accessing the tenant using iPAD app extended edition I'm not able to launch it.

Example of tiles that I have set up are :

1.Stalled Deals

2. Sales Forecast

3. Pipeline

Is there any other settings I need to do for the iPAD app to access this reports.

Can anyone please help.

Regards,

Subhasish

[Former Member · Accepted solution]

• please report an incident to sap with screenshots so that the can Be further analysed.
• Thank you.

[Former Member · Accepted solution]

Hi Suraj,

I have logged an incident but haven't had any response yet.

The incident number is 1000001990.

I need to get this sorted ASAP as I have a customer demo tomorrow.

Can you please help.

Regards,

Subhasish

[preethi_bukke · Accepted solution]

Hi,

Please share the External Reference ID of the incident and also what is the current status of the incident in your system.

Regards

Preethi

[Former Member · Accepted solution]

Thanks Preethi.

There is no external reference ID as yet and the status is still showing "New".

I logged the incident on 03/11/15.

Can you please help.

Regards,

Subhasish

[Former Member · Accepted solution]

None of the tiles in the home page of iPAD UI is working.

The tiles are - Closing rate, stalled deals etc

I changed the front end using adaptation mode for the business role.

Its working in the desktop version but not in the iPAD app.

Is there anything else I need to do.

Please help.

Regards,

Subhasish