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How to track custom mails in sourcing

Hi Experts,

As per our requirement we have implemented the explicitly called script to send mails to the MA/SA collaborators on agreement expire date.

We have not used SAP provided custom mail template for this, we have used send mail function in script.

Mails are going out without an issue, but for our internal tracking purpose we are printing the log message saying that "custom mail sent to"+username.

But it is so difficult for us to check the log messages every day because every time we need to ask our basis team for logs and need lot of approvals for that.

So we are looking for an alternative to track the custom mail sent from explicitly called script.

Please help us, if anyone have an idea on this.

Regards,

Lava

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1 Answer

  • Nov 02, 2015 at 11:19 AM

    Hi Lava,

    Both custom & standard emails will be listed in the Processed Messages report:

    Bogdan


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    • Bogdan Toma Lavakumar Potakamuri

      What you are saying is very strange ... System.getProperties() method will return all java VM properties. These should not have any impact on email functionality.

      It's most likely that the 'fix' is actually somewhere else... Have you checked all the properties related to HTML email? Both on configuration and on user account settings. Make sure all of them are ON and try again.

      If SAP suggested to use the System.getProperties someone should really have a go at them 😊

      Do one thing. Get a dump of System.getProperties from both systems (DEV/QA) - just write a simple test script and dump them into the log. Then send them here so we could also have a look, maybe something is actually there that we don't see.


      Regards,

      Bogdan