show Signature in offline in Agentry application

[Former Member]

Hi All

i am using SMP 3.0 with IOS 8.0 and developing an agentry application. we have an requirement where user enter the signature and i want to show that signature in offline mode. Like how the user enter the signature it showuld show up in the agentry application.

[Former Member]

Signature fields are not able to view on the client after they are signed until they are in the backend.

You can look into doing OpenUI, and calling a different application to do the signaure capture and have it return an External image. 

If it is External Image you can display this without sending to the backend server first.

[Former Member]

Hi Stephen

do you have any Open UI code available which i can use in my Agentry application for the same.

[mark_pe]

Amitoj,

There was a feature request before which we cannot remember off hand wherein the signature should be displayed on the client. It was a discussion between security wherein the user can actually view the user's signature if it can be shared. The suggestion above of extending it via openUI may be needed but we have no exact examples unless somebody in the SAP community wanted to share their insights based on their projects (To all system integrator for Agentry: I know you guys were working on this before, if possible can you share your insights on what was done on your project).

Regards,

SAP Mobile Support Team

[Former Member]

Hi

we used it before but unfortunately that is not working for us

[prashanthi_vangala2]

Hi Amitoj,

which solution are you working on sap work manager or service manager?

You can see how the signature capture is implemented in sap service manager.

Once the signature is taken on service manager, it is stored as an image and this image which contains customer signature is updated as an attachment on the service order.

You might want to have a look at this feature implemented in OOB service manager and see if this is what you are looking for.

-shanthi