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Former Member

Email failed to send out when try to run the test mode in publication

Hi,

I created a new publication and try to use the test mode with dynamics recipients to test the email but the email failed to send out with the an error message (as per attached).

I also checked in Internet to get solution from other post but the solution is not work for me. I had tried to add the destination with my email details in my job server and I had double checked my email password is correct.

Please kindly advise.

Thank you.

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3 Answers

  • Best Answer
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    Former Member
    Nov 09, 2015 at 03:58 AM

    Hi,

    I have resolved this issue by reinstall the SIA.

    Thank you.

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  • Nov 02, 2015 at 12:06 PM

    Hi Choon,

    What is the BO version, you are using?

    Could you please share the screenshots for the email destination settings?

    For how many dynamic users you are trying to schedule this publication?

    What is the Operating System where the BO is installed?

    ~SwapnilY

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    • Former Member

      Hi,

      I am using BO 4.1 SP6 and installed under windows server 2012 R2 standard edition. I only run the test mode with dynamics recipients, so I only use one user for the testing. below is the screenshot for the email destination setting:

  • Nov 02, 2015 at 01:48 PM

    Did you check if your BO server is talking to email server? Check below link how to test.

     

    http://scn.sap.com/docs/DOC-44785

                        
                  2056277  - Publication job failed when the dynamic recipients contain external email address
               

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