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Former Member
Nov 02, 2015 at 09:21 AM

Encountering Error when users are trying to refresh WEBI reports

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Hi

This issue is happening on SAP Business Objects BI platform 4.1 SP5 Patch 3 Update.

Whenever users are trying to refresh a WEBI report they are getting the below error and it is happening intermittently and not able to recreate this problem consistently.

Error :

An internal error occurred while calling " AnswerPromptEx" API. (Error: ERR_WIS_30270) (Error: INF)

An internal error occurred while calling " ProcessDPCommandsEx" API. (Error: ERR_WIS_30270) (Error: INF)


Please let me know if somebody is aware of this issue and if there is some solution or some Note which will give solution to this issue.


Appreciate your response.


Regards,

Pramod