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CRM interfacing with handheld devices

Dear Gurus,

Please note that I need to get some documentation on CRM interfacing with handheld devices.

Please can someone suggest me some books or documents for the same since I am absolutely new in this area and have been assigned in a project where the salesman will book the order through his handheld and the same will flow into CRM.

Can someone please provide some help.

Thanks in advance.

Regards.

SAURAV MALLICK

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1 Answer

  • Nov 23, 2015 at 05:14 AM

    SAP has more than one technology for handheld devices,

    it depends on many factors. Few are

    1 ) Which handheld device that you are talking about. Do you intent to support other devices  ?

    2)  what other factor that your solution need like offline capabilities

    3) Do you need cloud or onpremise solution etc ?

    To start with you can read about SAP Fiori, HCP etc courses in OpenSAP(openSAP | Enterprise MOOCs: Learn anywhere, anytime and on any device!

    These courses will give you basic idea of what to build and how to build.

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