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How to create Customer Hierarchy

Dear Expert

Can any body explain me the Concept and necessary Step required to configuration for Customer Hierarchy



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2 Answers

  • Oct 31, 2015 at 10:36 AM

    Have you tried to search the web for the needed information?

    For example if you enter: sd+customer+hierarchy in most of the popular search engines, it produces a lot of results. The documentation in in particular for customer hierarchies is very detailed - I believe you will find it useful for understanding the concept.

    In case you have faced a specific problem with the setup or processing - please explain what is the issue, so that the forum members could assist you in the investigaion.

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    • Check in table KNVH with HITYP = 'T'. If no entries exist, somebody should maintain them. If they exist with different validity, use the validity dates from KNVH as selection criteria in VDH1N.

      Since your SD colleagues had set up the customer hierarchy, as a next step somebody should execute the assignment of hierarchy nodes/customer numbers to the new hierarchy. This procedure can be diferent in different companies. In some companies I have worked in, the consultant who performs the setup is responsible for master data uploads as well (the data is provided by the business in specific templates), while in other companies the master data changes are responsibility of master data team for big volumes of data. Some companies use also self-service portals with workflow approval for single changes to master data.

      You need to check what is the established procedure in your company - who is supposed to create the hierarchy nodes and the assignments.

  • Oct 31, 2015 at 03:12 PM
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