C4C to PI to ECC

[former_member210677]

Hi All,

We have a customer replication happening at our end in two ways:

ECC to C4C -> Sold to Party replication.

C4C to ECC -> Propsect replication.

However, when we make any change to Customer (account) record in C4C, it flows to ECC, which we do not want, we only want that when it is a Prospect it should flow from C4C to ECC.

Somehow from PI, we have restricted through 'ROLE' only Prospect to flow from C4C to ECC, so now, the DEBMAS IDOC does not generate in ECC Inbound,  however we cannot find anything where we can restrict the ADDRESS of the Customer (Account) record to be restricted to flow from C4C to ECCC.

Any inputs from you on how to restrict this?

Will appreciate your help!

Thanks,

Satya

[former_member3555 · Accepted solution]

Hello Satya

In PI use a ccBPM - or a BPM process to get all address records for that account that you are filtering out.  The BPM process can then filter them.  Have you got a PI developer on the project?

Also, on the ALE filters I'm not sure if you can filter out the addresses only for the customers and not the prospects.  One option would be to have a BADI on the ALE inbound side as well.

Please let us know which way you decide to go and it would be awesome if you blogged about the option and code required.   This is an unusual business model

-ginger

[Former Member]

You might want to have a look using SDK. There is an enhancement option CheckBusinessObjectInstanceProcessIntegrationRelevance.

[former_member210677]

Hi Alejandro/Dedeepya,

Many thanks for your inputs, Have tried with the mentioned options but it didnt fulfill our requirement.

For the Prospect to flow from C4C. We have unchecked block option of prospect. And for Account and contact not to replicate we did again uncheck the option what Dedeepya referred to.

But unfortunately we didn't any account triggered from C4C. Hence our requirement of getting only Prospect remain unfulfilled.

Kindly please let me know if there is any other option to get only prospect and prospect address replicated from C4C and not customer and customer address.

Regards,

Satya.

[Kinsbrunner]

Ranganath,

Maybe you can try checking my doc:

There are some additional ideas there.

Let me know if it helped you.

Regards.

Alejandro.

[Dedeepya]

Hi Satya

this can be handled in Business Configuration.

please see attached snapshot for it, where you select:-

1. Donot replicate accounts and contacts from c4c to ecc

2. Donot block replication of accounts from C4C to ECC

[Kinsbrunner]

Satya,

When doing the Business Configuration, you have the customizing for determining whether Prospects should be sent or not. That's the first thing I'd check.

Kindly confirm your findings on this.

Regards.

Alejandro.