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Former Member

How to install and configure SAPRouter 742

Hello Guys,

Due to we need to upgrade the OS of SAPRouter from windows server 2003 to windows server 2012, so we plan to install the latest SAPRouter 742 in the new OS Win 2012 server, after I download and extraced it and also create the new SAPRouter service , but cannot start the SAPRouter service, it appears the "error 1053: the service didn't respond to the start or control request in a timely fashion".

Anyone could tell me how to fix this issue ? or could you tell me how to install the new SAPRouter 742 in new OS Win 2012 ?

Thanks a lot,

Michael

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4 Answers

  • Oct 30, 2015 at 03:23 PM

    Hi Michael,

    Please go through SAP note 35010. It might contain the solution for your issue.

    You can also read SAP note 525751.

    Regards,

    Cris

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  • Oct 30, 2015 at 03:36 PM

    Hello Michael,

    Can you startup your saprouter manually ?

    You can have a look at the service properties in order to have the command line.

    Then open a CMD and fire up the command.

    You might get some useful messages then .

    HTH,

    Best regards,

    Steve.

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    Former Member
    Oct 31, 2015 at 01:51 PM

    Hi Guys,

    Do you know If I need to install java in the OS to install saprouter ?

    Thanks.

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  • Nov 01, 2015 at 12:01 AM

    SAPRouter should be a service on Windows. Try starting the service from services.msc and if it fails check the Windows "Event Viewer" for details. If there is a change in the hostname / IP address then you might need to notify SAP about it. You might need to do the SNC based SAPRouter setup and configuration once again.

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