Is there any documentation for crystal 2013 on the "Load Report Failed" error

[Former Member]

I have an application that has the crystal 2013 runtime files loaded to the users desktop.  The crystal reports are located on a shared network server and the vb.net exe (vs 2013) that executes the reports also resides there.  The crystal reports connect to an oracle 11.1 database to retrieve data.  The reports run fine for the users.  On occasion after producing numerous reports the error  "Load Report Failed" will occur for the individual user.  Once that occurs the user must log out of the application and log back in and then they can execute the same reports with no error.  Please provide any current documentation that is available to resolve this issue. Any help is appreciated.

[former_member183750 · Accepted solution]

Hi Brenda

I moved your post to here:  SAP Crystal Reports, version for Visual Studio

(just a better place for it).

Anyhow, to find "stuff" on here, use the search box in the top right corner. A search term like 'crystal net load fail' will return tons of resources.

Now my stab at this, considering the description of the issue;

The project is not handling the reports correctly once the are no longer needed. E.g.; ensure that you are using .Close and .Dispose on the report objects. Otherwise you are limited to 75 print jobs, once these are used up, that;s it. (note that Print Job is not equal to number of reports processed). Again, if you're interested you can search for; 'crystal net print job'.

- Ludek

Senior Support Engineer AGS Product Support, Global Support Center Canada

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