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Former Member

SMP services starts and then stops

Hi,

I have SMP3 SP5 on ORACLE DB. My server was hung so I restarted the system post which I am not able to start SMP service. When I start it manually, it starts (running) and then after 1 min it stops automatically. Please help me to look for a possible solution.

Windows log viewer gives me the below error:

I am running my SMP service with smpServiceUser and which has admin access.

Regards,

Arsalan

SMP_Error.PNG (4.4 kB)
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2 Answers

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    Former Member
    Oct 30, 2015 at 01:41 PM

    From the error it is clear that you dont have proper authorization.

    Please check this first.

    May be you can also check validity of smpServiceUser.

    Can you also check in services.msc you are able to see SAPMobilePlatform or not? if this is the case than restart your system than check if there is any java thread running and run below command from command prompt.

    C:\SAP\MobilePlatform3\Server\bin\svcutil.bat -install -startup auto

    Ajitesh

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  • Oct 30, 2015 at 04:06 PM

    can you check if smpServiceUser password is still valid?

    You should be able to login with the same user on SMP3 server machine

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