Skip to Content
avatar image
Former Member

SUM SP15 not working due no use the browser-based SL Common GUI


Dear Experts

I amtrying to udate Solution manager sp04 to SP14 for this I was download SUM sp15 and run it when I open web browser and run http://solmanIP or hostname:4239 following information SUM prompt and not option to continue .

"The standalone Software Update Manager GUI is no longer supported. You have to use the browser-based SL Common GUI. For more information,

see section SL Common Graphic User Interface of the SUM user guide"

and when I give SL port in browser http://solmanIP or hostname:4241 in SUM STARTUP terminal shows follwing errors

Oct 30, 2015 11:47:42 AM [Info]: Starting SL Controller listening on port 4241 ...

Oct 30, 2015 11:47:42 AM [Info]: Starting StorageService ...

Oct 30, 2015 11:47:42 AM [Info]: Initializing SecurityManager ...

Oct 30, 2015 11:47:43 AM [Info]: Server certificate fingerprint is F0 A0 02 C8 D4 06 98 53 C1 6B B2 DD 2A 1C A0 25

Oct 30, 2015 11:47:43 AM [Info]: Configuring HTTPManager ...

Oct 30, 2015 11:47:43 AM [Info]: Starting WebstartService ...

Oct 30, 2015 11:47:43 AM [Info]: Starting RoleService ...

Oct 30, 2015 11:47:43 AM [Info]: Starting AlertService ...

Oct 30, 2015 11:47:43 AM [Info]: Starting NotesService ...

Oct 30, 2015 11:47:43 AM [Info]: Starting ProcessService ...

Oct 30, 2015 11:47:43 AM [Info]: Starting MIDService ...

Oct 30, 2015 11:47:43 AM [Info]: Starting FileService ...

Oct 30, 2015 11:47:43 AM [Info]: LogService switched off.

Oct 30, 2015 11:47:43 AM [Info]: Starting MailService ...

Oct 30, 2015 11:47:43 AM [Info]: Starting services ...

Oct 30, 2015 11:47:43 AM [Info]: Starting service "UseCaseService" ...

Oct 30, 2015 11:47:44 AM [Info]: Starting MIDService ...

Oct 30, 2015 11:47:52 AM [Info]: Service "UseCaseService" started

Oct 30, 2015 11:47:52 AM [Info]: Services started.

Oct 30, 2015 11:47:52 AM [Info]: Starting HTTP server listening on port 4239 ...

Oct 30, 2015 11:47:52 AM [Info]: HTTP server started.

Oct 30, 2015 11:47:52 AM [Info]: SL Controller started.

Oct 30, 2015 11:48:10 AM [Error]: java.io.StreamCorruptedException: invalid stream header: 47455420

Oct 30, 2015 11:48:10 AM [Error]: java.io.StreamCorruptedException: invalid stream header: 47455420

Oct 30, 2015 11:48:10 AM [Error]: Network input/output exception has occurred: invalid stream header: 47455420

Oct 30, 2015 11:53:49 AM [Error]: java.io.StreamCorruptedException: invalid stream header: 47455420

Oct 30, 2015 11:53:49 AM [Error]: java.io.StreamCorruptedException: invalid stream header: 47455420

Oct 30, 2015 11:53:49 AM [Error]: Network input/output exception has occurred: invalid stream header: 47455420

Oct 30, 2015 12:00:01 PM [Error]: java.io.StreamCorruptedException: invalid stream header: 47455420

Oct 30, 2015 12:00:01 PM [Error]: java.io.StreamCorruptedException: invalid stream header: 47455420

Oct 30, 2015 12:00:01 PM [Error]: Network input/output exception has occurred: invalid stream header: 47455420

as per network team both ports are open ( I also run above steps in solman server browser but no luck

Please guide me how to resolve it

Regards

Add comment
10|10000 characters needed characters exceeded

  • Follow
  • Get RSS Feed

5 Answers

  • Best Answer
    avatar image
    Former Member
    Apr 04, 2016 at 09:51 AM

    Hello,

    i can´t find SUM SP14 in support SAP web, where i can download from?

    thanks on advance,

    Antonio

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member Former Member

      Hi Thorsten,

      This thread is already marked as answered so you might not get quick response, it's always good to have a new thread for new issue.

      However to overcome this issue you will have to use

      SUM1.0 SP16 patch6(the latest one) which requires saphostagent update.

      Thanks,

      Manas

  • Nov 03, 2015 at 10:50 AM

    Hi

    OSS Note 2155664 clearly says as below;

    SAP released SUM1.0 SP14 Patch 3, just today.

    regards

    Swami


    pastedImage_0.png (42.6 kB)
    Add comment
    10|10000 characters needed characters exceeded

  • avatar image
    Former Member
    Oct 30, 2015 at 08:57 AM

    Hi Khizer,

    Please check the SUM central note 2155664 . SUM SP15 should be used for NW 750 upgrade/update.

    For solution manager system, please use SUM SP13 or SUM SP14.
    Please download the corresponding SUM guide for current version and technology (ABAP/JAVA/Dual) and then try again.

    Thank you.

    Best Regards,
    Gaurav

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member Former Member

      Hi,

      Yes the upgrade is allowing me to use SP14 but I need the guide for SP14. I was told by SAP to post here in the Community and an expert could provide me the guide. Can you provide the SP14 SUM guide?

      Thanks,

      Megan

  • avatar image
    Former Member
    Nov 03, 2015 at 10:58 AM

    Hi,

    Hope your issue has already been closed by using SUM 14 or SUM 13 instead of SUM 15.If still persisting issue please share details otherwise kindly close the thread.

    Regards,

    Add comment
    10|10000 characters needed characters exceeded

  • Feb 18, 2016 at 01:27 PM

    Hi Khizer,

    SAP chenged the ui. Now you can enter the sum by (for linux):

    Start the Server:

    root> cd <SUM-directory>

    root> ./STARTUP confighostagent <SID>


    Then enter the GUI:


    For JAVA

    http://<Hostname>:1128/lmsl/sumjava/<SID>/index.html

    For ABAP

    http://<Hostname>:1128/lmsl/sumabap/<SID>/doc/sluigui.html

    For Dual Stack

    http://<Hostname>:1128/lmsl/sumjava/<SID>/dual.html





    ww1.jpg (108.5 kB)
    Add comment
    10|10000 characters needed characters exceeded

    • Hi experts,

      this seems to be a permission problem (guess, you can't hear this anymore).

      My browser (IE and firefox) didn't show any content after logging in with SIDADM in SLUI.

      In Opera SUM gave me an error message back and this is described in SUM SP16 Guide (see screenshot). The URL doesn't matter if dual stack, java, abap or observer...

      I guess, most of you uncar SUM with root user, make sure SIDADM has full permission to SUM directory afterwards! This worked for me.