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Mobile service admin access error : internal error 500

Hi there,

Does anyboby know how I could resolve following issue?

When I tried to access HCPms (mobile Service) , following error has been shown :

HTTP Status 500 - An internal pplication error occuerred : Request : nnnnnnnnnnnn xxxxxxtrial:hcpmsadmin

I think configuration (role setup, etc.) are correctry finished.

If any idea for solve this, could you please give me advice?



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1 Answer

  • Best Answer
    Oct 30, 2015 at 08:38 AM

    Hi Masashi,

    Could you provide screenshots of the configurations you made in HCP to enable HCPms to help you further.

    FYI, you could find a how to guide under this course(free course from SAP) which explains in details with screenshots on how to enable HCPms. You need to look at week 0 (system preparation).

    Regards, Midhun

    SAP Technology RIG

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    • Hi Midhun, thanks for your support.

      Your suggestion is right.  I changed my trusted provider  to others for the testing.

      Now Mobile Services works without any error.

      It was very helpful. Thank you very much.