Issues with Fiori Add-on SAP_UI SP14

[saurabh_vakil]

Hello experts,

We have implemented Fiori as embedded deployment in an SAP NW 740 (with EHP7 for SAP ERP 6.0) system running on HANA DB. The SAP_UI version is SP14 and the SAPUI5 library version is 1.28.19.

We have recently upgraded the SAP_UI component from SP12 to SP14, after doing this we have implemented the SAP Notes (those which were applicable for our system) mentioned in this blog SAP Fiori - UI Add-on SP14 notes list, SAPUI5 library 1.28.18.

After this whenever we open any app from the launchpad the app does not open, we just keep seeing the loading (flower) image infinitely as shown below.

We also do not see any error message in the browser console. We have started noticing this behavior after upgrading SAP_UI to SP14. We have also applied SAP Note 2230554 which seemed relevant for this issue, but even after this the issue persists.

Can anyone let us know how we can go about finding out the root cause for this and resolve this issue? This is a critical issue for us since before applying SP14 of SAP_UI the apps were working fine.

Regards,

Saurabh

[saurabh_vakil]

Hello experts,

We are trying to implement Simple Finance based Fiori apps. We have configured and activated these apps and are trying to access these from the launchpad. However, for many of the apps (not all apps, some of them open fine) we are seeing the below error message in the Firefox/Chrome developer console for the Fiori app Create Manual Payment:

The user with which we try to open the Create Manual Payment app has all the required roles assigned (SAP_SFIN_TCR_T and SAP_FIN_TCR_T).

Does anyone know if this is some known issue with SAP_UI SP14?

Regards,

Saurabh

[gill367]

Hi Saurabh;

Try to run the below report.

/UI2/INVALIDATE_CLIENT_CACHES

Regards,

Sarbjeet Singh

[saurabh_vakil]

Hi Sarbjeet,

Thanks for your response. Even after running the report /UI2/INVALIDATE_CLIENT_CACHES we still see the same error. We have tried in Internet Explorer 9, Firefox (41.0.2) and Google Chrome (46) after clearing the browser cache in each case.

Is there anything else that we can try to rectify this?

Regards,

Saurabh

[gill367]

Hi Saurabh;

Check whether the configuration steps mentioned in the app documentation App Implementation: Create Manual Payment - SAP Fiori for the SAP Simple Finance Add-On 1.0 - SAP Li...  are performed.

Also check whether the odata and SICF service are also activated. FAP_CREATE_SINGLE_PAYMENT

and SICF for FIN_CREATE_SPAY service is activated.

If still it is not working, check for any missing authorizations by activating the trace using ST01.

Regards,

Sarbjeet Singh

[karanbahl]

Hi Sarbjeet,

I and Saurabh are working on the same requirement.

All the steps have been followed as per SAP Documentation. We have invalidated the caches and checked the trace too. But the root cause is still to be determined; and we still are stuck at the same place with no navigation possible on click of tiles.

Strangely, the navigation works fine on IE9 but does not work on Chrome and Mozilla Firefox.

Regards,

Karan

[gill367]

Hi Karan;

Do you see any other different error in the browser console.

Check the network tab also and look at the last call which is made to the server.

Check if there are any logs in the backend error logs

Regards,

Sarbjeet Singh

[gill367]

Hi Saurabh;

Is it happening for all the users or for some specific user.

Is launchpad designer working fine?

Have you tried clearing the cache after applying the notes.Please try to clear the cache and then try again.

1. Report /UI2/INVALIDATE_GLOBAL_CACHES (clear the cache)

2.Clear the server http cache

Go to the transaction SMICM. Goto -> HTTP plugin -> Server cache -> Invalidate Locally and Globally.

3. Clear metadata cache

Transaction: /IWFND/CACHE_CLEANUP on Gateway

Transaction: /IWBEP/CACHE_CLEANUP on Backend and Gateway

4. Synchronize chip cache

Run the report /UI2/CHIP_SYNCHRONIZE_CACHE. Make sure there is no error in the table /UI2/CHIP_CHDR

Run the report /UI2/DELETE_CACHE_AFTER_IMP.

/UI2/DELETE_CACHE

5. Run cache buster

Run the report /UI5/UPDATE_CACHEBUSTER.

6. Clear local browser cache

Also, check if any missing authorization is causing this issue. Swtich on ST01 traces for the userid and analyse.

Regards,

Sarbjeet Singh

[saurabh_vakil]

Hi Sarbjeet,

Thanks for your response.

We are currently facing the issue for 1 user since we currently have only 1 test user.

Launchpad designer is working perfectly fine for the same user.

After applying the SAP Notes we have followed all the steps mentioned by you:

1. Report /UI2/INVALIDATE_GLOBAL_CACHE (clear cache)

2. Clear server http cache

3. Clear metadata cache

4. Synchronize chip cache

5. Run cache buster

6. Clear local browser cache

Even after performing these steps we still keep facing the same issue. Any more pointers on what we might be missing?

Regards,

Saurabh

[masa_139]

Hi Saurabh,

What is the last OData call in the Network tab?

Regards,

Masa / SAP Technology RIG

[saurabh_vakil]

Hi Masa,

Thanks for your response. Strangely the issue that I have described above occurs only in Google Chrome and Mozilla Firefox browsers. When tested in Internet Explorer 9 everything works perfectly - the navigation to the applications works fine.

We have opened an incident to SAP which is currently in process. I will update the thread once we get something on the incident.

Regards,

Saurabh