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Former Member

Integration CRM<-> C4C : installed base

Hello.

I have looked for the information with no result. So let me explain my case.

I use an installed base set inside a CRM system I want to replicate into C4C with HCI/PI.

As it is possible between ERP and C4C(Equipment->Registered Product, Functional location->Installed Point), is it possible between CRM and C4C ?

best regards

Emmanuel

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    Former Member
    Nov 01, 2015 at 01:05 PM

    Hi Emmanuel,

    at the moment this scenario is not part of standard integration packages between SAP CRM & C4C.

    At least from my personal experience there are not that many customers out there who are looking for such a scenario, meaning that today this is a custom integration project.

    All the best,

    Matthias

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    • Former Member Former Member

      Hello Elizabeth.

      We are looking for a solution too.

      Perhaps SAP would implement this in a next version of C4C.

      Look for the roadmap of ths product.

      Best regards

      Emmanuel